Sales Representative: Pre-owned Vehicle Sales
2 months ago
**Mercedes-Benz Constantia Kloof/Westrand currently** holds a vacancy for a Sales Representative: Pre-Owned Vehicle Sales who will be reporting to the **PreOwned** **Sales Manager based at Mercedes-Benz Constantia Kloof/Westrand.**
This position will be suited to a person who has exposure selling vehicles and the ability to provide excellent customer service
**Position Overview**:
To ensure the selling vehicles and services using solid arguments to prospective customers Performing cost-benefit analyses of existing and potential customers Maintaining positive business relationships to ensure future sales.
APPLICATION REQUIREMENTS:
- Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.
**Specific Role Responsibilities**:
**Main Job Activities**:
**1. Sales & Marketing Activities**:
- Ensure agreed targets are met
- Assist in all marketing activities, informing customers of special parts sales or promotions
- New account prospecting - formulate sales strategy
- Effectively utilize prospecting system
- Maintain an effective data base management system
- Formulate a sales strategy
- Quotations prepared using dealership procedures
- Effectively communicate with parts team on new customer information
**2. Customer Care**:
- Conduct all transactions with customers professionally
- Ensuring a positive image of the Brand/Dealership
- Ensure accurate identification of customers’ needs
- Ensure customers’ orders/quotations are processed speedily and accurately
- Maintain effective communication with existing and prospective customers
- Queries to be handled efficiently and courteously
- Follow up and feedback on parts on back order
- Follow through from order until delivery to customer
**3. Product Knowledge**:
- Knowledge of customer base
- Ensure all product knowledge training is attended
- Ensure all MBSA standards are known and adhered to
- Stay abreast of new developments in market place
- Understand Parts Warranty procedure
**4. Administration**:
- Adhere to company credit procedures
- Call sheets completed timeously
**Qualifications and Experience**:
**Education & experience**:
- Minimum Grade 12
- Computer Literate (preferably experience in the use of Kerridge)
- 3-5 years’ experience in the same or similar position.
- Knowledge of motor industry preferable (Mercedes Benz)
- Driver’s license
**Skills and Personal Attributes**:
**Skills & personal attributes**:
- Integrity
- Team work
- Negotiation skills
- Follow through skills
- Self-driven and resilient
- Customer responsiveness
- Ability to cope with pressure
- Interpersonal skills (emotional maturity / cross functional collaboration)
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