Call Centre Agent

2 weeks ago

Houghton Estate, South Africa MSA Outsourcing Solutions Full time

Please follow the link and complete the requirements on the document provided.

Before starting the process, please ensure you have these documents ready.
- Copy of ID
- Copy of Matric Certificate
- Copy of Additional Certificates (if applicable)

Role At a Glance

MSA Outsourcing Solutions is actively hiring highly motivated and talented Call Centre Agent to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions.

Please note that the role will be office-based in Houghton Estate Johannesburg, operating during USA EST hours (3pm-11pm daylight savings dependent).

Main Tasks
*Receiving Inbound Calls
*Making Outbound Calls
*Actively assisting clients with their queries
*Building and maintaining long-lasting client relationships
*Overseeing an active CRM

*Computer proficiency
*Strong English communication skills (written and verbal)
*Ability to write clear and detailed reports
*Strong ability to multi-task
*High attention to detail

**Salary**: R7,000.00 - R9,000.00 per month

**Job Types**: Full-time, Permanent

**Salary**: From R9 000,00 per month

**Experience**:

- Customer service: 1 year (preferred)

  • Call Centre Agent

    2 weeks ago

    Houghton Estate, South Africa MSA Solutions Full time

    MSA Outsourcing Solutions is actively hiring highly motivated and talented Call Centre Agent to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating...

  • Call Centre Consultant

    2 weeks ago

    Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time

    **PLEASE APPLY USING THE FOLLOWING LINK ONLY** **Role At a Glance** MSA Outsourcing Solutions is actively hiring highly motivated and talented call centre agents to to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that...

  • Call Centre Consultant

    6 days ago

    Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time

    **Role At a Glance** Our American-based client is seeking highly experienced Client Relations Consultants to join their remote services team. As part of this team, you will be focusing on an all-American client base in the customer service and customer success sectors. This role is an in office role. The role will be office-based in Johannesburg, operating...

  • Sales Agent

    6 days ago

    Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time

    **Role At a Glance** Our American-based client is seeking highly experienced Senior Sales Executives to join their remote Sales team. As part of this team, you will be focusing on an all-American client base in various industries and sectors. This role is an in office role. The role offers a competitive basic remuneration package as well as a US Dollar...

  • Administrator

    2 days ago

    Houghton Estate, South Africa MSA Solutions Full time

    MSA Outsourcing Solutions is actively hiring highly motivated and talented Administrators to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating...

  • Administration Clerk

    3 days ago

    Houghton Estate, South Africa MSA Solutions Full time

    MSA Outsourcing Solutions is actively hiring highly motivated and talented Administrator Clerk to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating...

  • Sales Consultant

    3 days ago

    Houghton Estate, South Africa MSA Solutions Full time

    MSA Outsourcing Solutions is actively hiring highly motivated and talented Sales Consultant to join multiple campaigns in our virtual services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. Please note that the role will be office-based in Houghton Estate Johannesburg, operating...

  • Executive Sales Agent

    6 days ago

    Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time

    **Role At a Glance** Our American-based client is seeking highly experienced Senior Sales Executives to join their remote Sales team. As part of this team, you will be focusing on an all-American client base in the facial aesthetics and medical sectors. This role is an in office role. The role offers a competitive basic remuneration package as well as a US...

  • Customer Relations Officer

    1 week ago

    Houghton Estate, South Africa MSA Outsourcing Solutions (Pty) Ltd Full time

    **Role At a Glance** MSA Outsourcing Solutions is seeking highly experienced Customer Care Agents to join our in office remote services team. Joining our USA based business, you will be focusing on various sectors, providing on demand responses and solutions. This role is an in office role. The role will be office-based in Houghton Estate Johannesburg,...