Sales Advisor
1 week ago
Advert reference: click_014140
Advert status: Online
- **Position Summary**:
**Industry**:Wholesale & Retail Trade
**Job category**:Retail Operations
**Location**:Cape Town
**Contract**:Permanent
**Remuneration**:Market Related
**EE position**:Yes
**Brand**:The Body Shop
**Introduction**:
The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.
**Job description**:
**Job Objectives**:
- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service.
**Minimum requirements**:
**Essential Competencies**:
- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.
**Qualifications and Experience**:
- Matric/Grade 12 (essential).
- Experience in cosmetics.
- Retail in sales or service environment (desirable).
**Skills, Abilities and Job Related Knowledge**:
- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Computer literate.
- Good understanding of stock management principles.
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