Reservations Manager

As a Reservations Manager at Mount Nelson, A Belmond Hotel, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will lead the reservations team to deliver highly quality and efficient service, ensuring that every guest has an exceptional reservations experience. If you’re looking...

A 5* property seeks to hire a suitably experienced and qualified Reservations Manager. **Scope**: - To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services. - To manage the Junior Tour operator team - To ensure that guests receive an exceptional guest experience that goes beyond their...

A City Centre Four Star Hotel and Conference centre is looking for a dynamic individual to join their reservations team in capacity of Reservations Manager. - Minimum Matric or an equivalent qualification. - Computer Literate with skills in Excel & Word. - Fluent in English & Afrikaans. - High initiative/self-starter/proactive and can anticipate...

Group Reservations Manager, based in Gardens Cape Town. **Main Duties**: - Follow up on all bookings again if you don’t receive confirmation/cancellation - Answer all cellphone enquires as well as WhatsApp messages are answered on the shop cellphones. - Populate Dineplan with bookings - Make note of any booking notes stipulated by the guest i.e....

A large 4-star hotel seeks a Reservations Manager to join their team. **PRINCIPAL ACCOUNTABILITIES/ KEY RESPONSIBILITIES** - Manager and supervise the reservations department staff, ensuring that all employees are properly trained and motivated to provide excellent customer service. - Oversee the hotel’s reservation system, ensuring that it is functioning...

Job Posted: 01-Jun-2023 - Location: Cape Town Based at a 5* Hotel in Cape Town - Manage the day-to-day functions in Groups and Touring for three 5* Lodges as well as the efficient running of the office where necessary. Drive Groups and Touring to achieve business and department goals and revenue targets. Manage service levels and response times to ensure...

Job Posted: 29-Feb-2024 - Location: Cape Town A 5* Luxury Hotel seeks a professional & highly experienced Reservations Manager managing the FIT department of 10 staff members. You must have the ability to handle pressure with a turn around time of 2hours Excellent communication skills Meticulous Understanding of contracting, up selling, yielding rates,...

**Hospitality and Outdoor -New Vacancy - Reservations Supervisor** **Head Office - Cape Town** **Requirements**: - Prior hospitality experience required. - Strong focus on quality. - Demonstrates a positive and professional demeanor. - Possesses exceptional time management, communication skills, and customer service. - Proficiency in Opera software is a...

Requirements and Responsibilities - Minimum Matric or an equivalent qualification. - Computer Literate with skills in Excel & Word. - Fluent in English & Afrikaans. - High initiative/self-starter/proactive and can anticipate requirements. - A minimum of 3 years’ experience in hotel reservations position or similar is essential. - Professional, mature...

Job Overview **Date Posted**: Posted 7 mins ago **Location**: Cape Town, Western Cape **Job Title**: Duty Manager (Reservations) **Education Level**: High School / Matric **Job Level**: Management **Minimum Experience**: 3 - 5 Years Duty Manager (Reservations) - Camps Bay, Cape Town. **Requirements**: - Proof of minimum a Grade 12 Certificate. -...

A 5* Luxury Hotel seeks a professional & highly experienced Reservations Manager managing the FIT department of 10 staff members. You must have the ability to handle pressure with a turn around time of 2hours Excellent communication skills Meticulous Understanding of contracting, up selling, yielding rates, invoicing, quotations Following strict systems...

Staff Connection is recruiting a Reservations Supervisor for a hospitality company within Cape Town. - SA citizen - Diploma in Hospitality - Min 5yrs experience within a hospitality reservations environment - Must have supervised a reservations team - Experience in Opera - not negotiable - Group and events reservations - Experienced in dealing with travel...

**To qualify for this position, you must have the qualification and experience**: - 1-2 years experience customer service (Hotel industry an advantage) - Excellent communication and personal relational skills **Duties and responsibilities include**: - Have knowledge of the entire reservation procedure - Responsible for all reservations - Provide travel...

**OBJECTIVE** We require a responsible Coordinator to organize and manage our Reservations departments’ day-to-day administrative requirements. Seeking to pursue a position to enhance the reservations department by ensuring that all guest and departmental requests and procedures are handled in a timely manner. The Reservation coordinators are also the...

**LOCATION**: DURBANVILLE Objective Under the direction of the Reservations Department Manager, and within the limits of our clients policies and procedures, to receive and accurately process reservation bookings or general inquires and to ensure an effective and courteous service at all times. Administration Answer phones as promptly as possible in a...

Staff Connection is recruiting a Reservations Supervisor for a hospitality company within Cape Town.SA citizenDiploma in HospitalityMin 5yrs experience within a hospitality reservations environmentMust have supervised a reservations teamExperience in Opera - not negotiableGroup and events reservationsExperienced in dealing with travel agents, clients and...

Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotels products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. All employees may be required to complete other reasonable tasks as part of...

**LOCATION**: DURBANVILLE Objective Under the direction of the Director of Client Services and within the limits of our clients policies and procedures, the Reservations coordinator will form part of the Reservations Department The individual will be responsible to receive and accurately process reservation bookings or general inquires and to ensure an...

To optimise sales & profitability through an effective and efficient reservations process whilst enhancing relationships with existing clients. - Ensure accurate & detailed capturing of reservations - Maximise revenue & ensure guest satisfaction - Reviewing, monitoring and revising guest service standards, thereby enhancing guest satisfaction. - Assist &...

SA citizenDiploma in HospitalityMin 5yrs experience within a hospitality reservations environmentMust have supervised a reservations teamExperience in Opera - not negotiableGroup and events reservationsExperienced in dealing with travel agents, clients and guestsManaging VIP guests