Technical Training Manager

2 weeks ago

East Rand, South Africa Teraco Full time

PURPOSE OF THE ROLE

**MAIN FUNCTIONS OF THE JOB**
- Develop and deliver training programs: The technical training officer designs and delivers training programs that enhance the technical skills of employees. This involves creating learning objectives, developing training materials, and delivering training sessions
- Evaluate training effectiveness: The technical training officer assesses the effectiveness of training programs by analyzing feedback from participants and evaluating the impact on employee performance.
- Develop training materials: The technical training officer creates training materials such as manuals, presentations, and other resources that support the training programs.
- Keep up-to-date with industry developments: The technical training officer stays current with developments in the industry and incorporates this knowledge into training programs.
- Identify training needs: The technical training officer identifies the technical training needs of employees and develops programs to address those needs.
- Collaborate with other departments: The technical training officer collaborates with other departments to ensure that the training programs align with the organization's goals and objectives.
- Use technology for training: The technical training officer uses technology to deliver training programs, such as online learning modules, virtual reality, and simulation tools.
- Maintain training records: The technical training officer maintains training records and provides reports on training activities and outcomes.
- Manage training budgets: The technical training officer manages the training budget, ensures that training costs are within the allocated budget, and identifies opportunities to reduce costs without compromising the quality of training.
- Overall, a technical training officer plays a critical role in ensuring that employees have the technical skills and knowledge needed to excel in their job roles.

**SKILLS REQUIREMENT**
- Good verbal and written communication skills
- High energy level
- Ability to read and understand data centre design documents, processes and procedures
- Good planning skills
- Proactive problem solver and quick response to potentially critical situations
- Ability to work independently & a positive team player
- Conducts oneself professionally, exhibits high levels of tolerance and patience
- Responsible for continued learning and self-development
- Review, maintain, comprehend, and follow Work Plans, Sequence of Operations, Standard Operating
- Procedures, and Process Flow Diagrams

**QUALIFICIATIONS AND EXPERIENCE**
- Matric qualifications
- Knowledge of electrical solutions i.e. AC/DC, Single Phase, 3-Phase is preferred.
- 5+ years relevant working experience
- Advance Microsoft Office skills
- Certified Data Centre Professional
- Full understanding of a data centre infrastructure and environment
- Own transport. Note: may include travel to various sites. Local via own transport.

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