Support Technician

3 days ago


Johannesburg, South Africa Engineered Sourcing Full time

Are you a tech-savvy professional eager to make a difference in the renewable energy landscape?

**Is this you?**

You are passionate about providing exceptional technical support and post-sales assistance for cutting-edge commercial storage solutions. You excel in analytical and problem-solving abilities, and you have a keen eye for detail.

**What youll be doing (and why youll enjoy it)**

Youll be at the forefront of providing exceptional technical support and post-sales assistance for cutting-edge commercial storage solutions. Your expertise will be instrumental in ensuring customer satisfaction and the seamless operation of commercial storage systems.

You will be offering comprehensive technical support to customers and internal teams regarding commercial storage systems, including batteries, inverters, and monitoring software. While collaborating closely with the sales and installation teams to ensure the smooth integration of commercial storage systems into customer facilities.

You will be the primary point of contact for customers after the sale of commercial storage systems, addressing inquiries, resolving issues, and providing guidance as needed.

**Requirements**:

- You would need a diploma or bachelors degree in electrical engineering, renewable energy, or a related field
- Demonstrate proven experience in technical support or post-sales roles, preferably in the solar or energy storage industry
- Possess strong knowledge of commercial storage systems, including batteries, inverters, and energy management software
- Familiarity with relevant industry standards, codes, and regulations will set you apart.
- You thrive in a collaborative environment, working closely with cross-functional teams, including sales, installation, and quality control, to achieve shared goals

**Benefits**:
You will be joining a company that believes in career growth, personal development and they have an open-door policy. You will be working alongside a team that is passionate about sales and the environment. You will be offered an attractive salary based on your experience and technical product knowledge.

Technical support and post-sales assistance for cutting-edge commercial storage solutions.You would need a diploma or bachelor's degree in electrical engineering, renewable energy, or a related field Demonstrate proven experience in technical support or post-sales roles, preferably in the solar or energy storage industry Possess strong knowledge of commercial storage systems, including batteries, inverters, and energy management software



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