Fraud Manager

3 weeks ago


Johannesburg, South Africa FirstRand Full time

Job Description

To manage the utilisation of resources on investigative assignments and projects. Investigate and report on fraud within the business.
- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Provides FRM information timeously when requested; Utilises FRM resources where required to extract relevant information by collaborating and communicating with other client service team supervisors to balance client service goals with risk management activity and decisions.
- Effective flow of information to and from SABRIC; The cross linking of cases across banks; effective intelligence gathering.
- Reconcile customers account fees, interest and fraudulent transactions to be reversed the same day the file is received.
- Deliver an exceptional client experience that exceeds customers' and stakeholders' expectations through proactive and appropriate solutions and communication.
- Subpoena dates are met; Information in response to subpoenas is accurate; Complaints are tracked and responded to; Complaint responses are accurate; Ombudsman complaints do not result in business losses.
- Comply with governance in terms of legislative, regulatory and audit requirements.
- Effectively prioritise and focus on cases that are likely to yield results by ensuring team links different cases together and use tools and processes to full advantage to track down fraudsters.
- Conduct client awareness and staff training campaigns in order to effectively detect and/or prevent potential fraudulent activities.
- Ensure effective and efficient fraud monitoring.
- Develop and maintain a network of experts to ensure communication of solutions, benefits, risks and innovations in area of specialisation.
- Keep track of progress made in investigations by providing accurate input to the monthly CEO report and keep key stakeholder in the loop with respect to the progress in key investigations and effectively keep track of arrests and convictions.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- Manage personal development to increase own skills and competencies.

Experience and Qualification:

- 4-5 Years relevant Experience (Risk, Fraud)
- Banking Experience (preferred)
- Degree/Diploma in Legal /Risk or Similar
- Merchants environment experience would be advantangeous

Job Details

Application Closing Date

27/09/24


  • Card Fraud Manager

    5 days ago


    Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Required Skills and Qualifications:Bachelor's degree in Business, Commerce or equivalentAt least 8-10 years of experience in managing fraud across client segments, products and channels, with specific experience in external fraud types such as application fraud, impersonation, cybercrime and digital fraud.Strong understanding of fraud end-to-end and...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Johannesburg, South Africa THE SKILLS MINE (PTY) LTD Full time

    **Requirements**: - A tertiary degree or diploma in either in Risk management or relevant experience or other diplomas, certificates, or training courses in Fraud, Acquiring Fraud - At least a Minimum 5 years’ experience in an Acquiring Fraud Operations environment - Extensive fraud knowledge across all types of Acquiring related fraud and modus...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Manage the investigations function and provide strategic direction in the pursuit of fraud cases Use expertise to provide guidance and support to resolve simple to complex fraud, criminal and civil cases with a view to secure prosecution and conviction and ultimately minimise the banks financial losses Advice business on the implementation...


  • Johannesburg, Gauteng, South Africa MTN Full time

    Job title : Manager - Fraud InvestigationsJob Location : Gauteng, JohannesburgDeadline : March 19, 2025Quick Recommended LinksJobs by Location Job by industries Responsibilities The Manager: Fraud Investigations role will be accountable to achieve the following objectives: Delivery Approach and Planning Work with internal stakeholders and the broader...


  • Johannesburg, Gauteng, South Africa FNB South Africa Full time

    Job title : Fraud Investigations ManagerJob Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionManage the investigations function and provide strategic direction in the pursuit of fraud cases Use expertise to provide guidance and support to resolve simple to complex fraud,...

  • Fraud Head

    4 weeks ago


    Johannesburg, South Africa FirstRand Full time

    Job Description Provide strategic direction to the Fraud function. Manage the fraud team by providing guidance and support in the delivery of fraud initiatives across the fraud value chain. - Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. - Minimize...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...


  • Johannesburg, South Africa FNB South Africa Full time

    Job title : Fraud Investigations ManagerJob Location : Gauteng, JohannesburgDeadline : March 20, 2025Quick Recommended Links Jobs by Location Job by industries Job Description Manage the investigations function and provide strategic direction in the pursuit of fraud cases Use expertise to provide guidance and support to resolve simple to complex fraud,...


  • Johannesburg, South Africa MTN Full time

    Job title : Manager - Fraud InvestigationsJob Location : Gauteng, JohannesburgDeadline : March 19, 2025Quick Recommended Links Jobs by Location Job by industries Responsibilities The Manager: Fraud Investigations role will be accountable to achieve the following objectives: Delivery Approach and Planning  Work with internal stakeholders and the broader...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Business Segment: Business & Commercial Banking We are seeking a highly experienced leader to manage and lead a team of Fraud Detection Analysts and Team Leaders.The successful candidate will be responsible for planning, organizing, and managing the operational area for rigorous fraud detection while protecting our customers and the bank.They will drive the...

  • Fraud Analyst

    2 weeks ago


    Johannesburg, South Africa FirstRand Full time

    Job Description The purpose of the role is to provide efficient administrative support that includes reporting and updating of all related information when executing specific fraud management actions and interventions related to specific fraud management sub functions of the fraud value chain to minimise the impact of reported and confirmed fraud events on...


  • Johannesburg, South Africa Absa Group Limited Full time

    Job title : Manager Fraud Solutions Job Location : Gauteng, Johannesburg Deadline : March 03, 2025 Quick Recommended Links Jobs by Location Job by industries Job Summary Provide leadership direction and oversight in managing a team within Fraud Solutions which is focused on execution of Fraud mitigation strategies, providing delivery of...

  • Fraud Administrator

    4 weeks ago


    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide efficient administrative support that includes reporting and updating of all related information when executing specific fraud...

  • Fraud Manager

    4 weeks ago


    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Fraud Manager Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

  • Fraud Administrator

    4 weeks ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To provide efficient administrative support that includes reporting and updating of all related information when executing specific fraud management actions and interventions related to specific fraud management sub functions of the fraud value chain to minimise the impact of reported and confirmed fraud events and its customers. - Execute...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Job OverviewThe Senior Fraud Management Specialist will lead a team of fraud detection and administration staff to ensure effective delivery of team performance goals.Manage and ensure accurate and effective authorisation, credit risk, and fraud risk analysis within prescribed mandates and procedures for Credit Mandate and Fraud Detection.Implement new...

  • Fraud Analyst

    2 days ago


    Johannesburg, Gauteng, South Africa The Skills Mine Full time

    Requirements: A Relevant Diploma or Certificate in Fraud Risk ManagementAt least 2 to 3 years working experience in the Fraud Risk environment, especially Call Centre and shifted environmentGood product knowledge of different banking products and servicesResponsibilities: Carefully analyze alerts flagged on the fraud monitoring systems and confirm the...