Salvage Motor Advisor

2 weeks ago

Centurion, South Africa OUTsurance Full time

Company Description

OUTsurance is a world-class profit orientated short-term & life insurer. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture. Our success can be attributed to the OUTstanding people that work for us.

**Job Description**:
**Responsibilities**
- Liaise with Finance Houses/Banks in order to obtain NATIS documents
- Process NATIS documents before handing it over to SP
- Process salvage payment once received
- Arrange collection of salvage with auctioneers
- Load SP stock numbers
- Handle salvage related queries
- Liaise with service providers, advisors, investigators, clients and Finance Houses in regards to outstanding NATIS documents
- Handle and resolve queries from clients and service providers
- Validate, investigate and finalise salvage claims within set targets
- Processing of received NATIS documents.
- Payment of salvage claims and the updating of all records
- Finalise all administration regarding salvage claims
- Conduct all the above to the required performance and quality standards that are in place.

**Skills and Competencies**
- Excellent administration and Organisational skills
- Excellent interpersonal and communication skills (verbal and written)
- Computer literate is essential (Excel experience is compulsory)
- Self disciplined and self motivated
- Problem solving/initiative
- Negotiating
- Stress tolerance
- Tenacity and resilience
- Be an analytical thinker with a investigative instinct
- Customer service oriented
- Deadline and results oriented
- Attention to detail
- Takes ownership and responsibility

**Qualifications**:

- Matric

**Experience**
- Administering Salvage processes in the insurance industry
- Advisory role in a Call center, customer care related position.

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