Debt Review Collections Consultant

2 weeks ago


Cape Town, South Africa Liberated debt solutions Full time

**Collections Consultant**

Liberated debt solutions has a position available for a Collections Consultant within the administration/collections department.

The person we are seeking must have knowledge and experience doing 17.2 and proposals also.

The collections team plays a hugely important role within the company, by focusing on ensuring high payment ratios while building relationships and trust with our clients. This team provides a wonderful opportunity to grow your expertise within the company and to further your knowledge of the debt counselling process.

This role involves not only collecting money from clients, but also to focus on building strong relationships with clients, educating them on the importance of making regular payments while under debt review, to ensure they do not default on their payments.

**Key Responsibilities**:

- Proactive engagement and relationship building with our clients.
- Calling clients prior to their first and second payments
- Calling clients following a missed payment
- Investigate historical data and arrears on rehab payments
- Resolve client queries relating to missed payments.
- Educate clients by emphasising the importance of making payments on time all the time.
- Improve collections by calling client before payment comes back as an unpaid; if unpaid, try to reclaim money within 7 business days.

**Key Requirements/Competencies**
- Previous work experience in a collections environment or similar role (1 to 2 years preferable)
- Familiar with Finwise
- Understanding of the debt review process and the importance of making regular payments.
- Excellent communication skills (written and oral)
- Excellent negotiation skills
- High level of attention to detail.
- Problem solving skills - ability to think on your feet.
- ability to speak in xhosa, zulu & sotho (advantageous)
- Number of clients contacted
- Payment ratios
- Unpaid conversion ratios
- How quickly a client makes up their payment

**Experience**:

- debt review: 1 year (required)

**Job Types**: Full-time, Commission, Permanent

**Salary**: R5,000.00 - R8,000.00 per month

**Experience**:

- collections: 1 year (required)



  • Cape Town, South Africa Debt Scan Debt Consulting Full time

    Must have Debt Review Experience. Cold calling sales agent with knowledge of iDocs & signing Form 16. Must have sufficient debt review knowledge to handle sale objections. **Salary**: R6,000.00 - R10,000.00 per month Ability to commute/relocate: - Grassy Park, Western Cape: Reliably commute or planning to relocate before starting work...


  • Cape Town, South Africa Financial Debt Full time

    Start-up Company seeking Debt Review Sales Person to build business on a Partnership level To start immediately Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)


  • Cape Town, South Africa Liberation Debt Solutions Full time

    _ IF you know debt, then I’ll make the bet to say you’re the one we are looking for!!_ - Do you have Debt Review Experience???_ - Are you Money Hungry?_ LDS is looking for: - Sales Agents - Debt Review Sales agents - Collections Agent for first payments in admin IF you make the cut, your salary will be met, based on your experience. Please Whatsapp...


  • Cape Town, South Africa Trend Financial Services Full time

    Well established Call Centre seeks to employ senior sales consultants to join our Team of Experts. - Following a sales script to guide you and the potential customer through the debt review process - Verifying budgets and debt commitments and agreeing an interim debt repayment plan - Working with various systems to ensure that a successful sale is submitted...


  • Cape Town, South Africa CallForce Direct Full time

    DEBT REVIEW CONSULTANT/DEBT CONSOLIDATION South Africa, Cape Town The debt management team plays a hugely important role within the company, by focusing on ensuring high payment ratios while building relationships and trust with our clients. This team provides a wonderful opportunity to grow your expertise within the company and to further your knowledge...

  • Debt Review Agent

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa CallForce Full time

    Inbound Debt Sales Consultant Meet the minimum requirements for daily callsWhat you need:1 years debt sales experience Must have worked on a international campaignsHigh proficient in English written and verbalMust have neutral accentKnowledge of debt collection techniquesNegotiation skills neededBasic salary R75000 increased to R8500 Transportation is...


  • Cape Town, South Africa CallForce Direct Full time

    **Brief Job Description** - Call handling, customer support and service delivery - Collections - great negotiating skills - Excellent communication skills both verbally and written - Computer literacy - update systems accurately with relevant information - Client resolution skills - able to resolve client queries timeously **Competencies & Skills** - Grade...


  • Cape Town, South Africa FSI Consulting Full time

    All Interested individuals that would like to join the debt review/ cold calling industry. Full training provided **Salary**: From R4,500.00 per month Ability to Commute: - Cape Town, Western Cape (required)


  • Cape Town, South Africa A1 Financial Services Full time

    We are looking for reliable and self-driven **Hardcore Debt Collector** agents to join our team. This is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting debtors and negotiate payments. With potential growth within the company, this could be just the opportunity that you’ve been looking for. Our...

  • Debt Collections Clerk

    24 hours ago


    Cape Town, South Africa Eminent Workforce Full time

    **Duties and Requirements** - You must have extensive experience in Debt Recovery/ Debt Collections. - The successful person must be exceptional in reading and writing professionally in English. - Experience with Magistrates' and Regional Courts processes and procedures. - Working under pressure by managing multiple files and able to prioritize...


  • Cape Town, South Africa Intelligent Debt Management Full time

    **Key Responsibilities**: The position will involve: - consulting to clients within the following remit: - debt counselling and debt management - analysing financial circumstances - providing solutions and advice to financial problems - assisting and advising on how better to manage monthly budgets - managing first payments and unpaids and revenue...

  • Customer Advisor

    3 days ago


    Cape Town, South Africa Sigma Connected Full time

    This role will be supporting our client with their collections activity to ensure that our customers are on the best possible arrangements and providing our customers with solutions to either stop them getting into arrears or supporting them to manage their account. The role will include having to have difficult but constructive conversations with customers...

  • Collections Agent

    3 days ago


    Cape Town, South Africa Alison Ochse Consulting Full time

    Our client, a mid-sized direct sales company and a well-established household name has been proudly contributing to South Africa for over 50 years. An opportunity has become vacant for a Collections Agent in their Support Centre in Century City whereby you will report directly to the Collections Manager. The role will suit a proactive go getter who is eager...

  • Debt Review Specialist

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionResponsible for assisting in the smooth running of the Debt Review & Administration department. Responsible for all back-office operations end to end processes, ensuring all required outcomes are met in line with our prescribed policies and best practice, while providing support on administrative duties.Key Responsibilities AreasDebt...

  • Debt Collector

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Status Staffing Full time

    Our client is seeking a reliable and self-driven Debt Collector to join their team. This role involves collecting outstanding debts, maintaining accurate debtor books, and meeting collection targets. The ideal candidate will have a keen attention to detail, strong computer skills (especially in Excel and ERP systems), and excellent communication abilities....

  • Debt Collector

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa Status Staffing Full time

    A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : DebtorsBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric3 years experience in debtors management, including invoicing,...


  • Cape Town, South Africa FSI Consulting Full time

    Cold calling, assess credit profile, have knowledge of idocs and vicidial, ability to work in a team and meet set targets. 1 - 2yrs debt review experience required **Job Types**: Full-time, Contract Contract length: 1-6 months **Salary**: From R4,500.00 per month Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to...

  • French Debt Collector

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa Status Staffing Full time

    Our client is seeking a reliable and self-driven Debt Collector to join their team. This role involves collecting outstanding debts, maintaining accurate debtor books, and meeting collection targets. The ideal candidate will have a keen attention to detail, strong computer skills (especially in Excel and ERP systems), and excellent communication abilities....


  • Cape Town, South Africa Vantage Debt Managment Full time

    Vantage Debt Management was established to make it easy for South Africans in debt to understand and improve their financial circumstances. VDM is looking for hungry, energetic, and positive individuals to join its growing team. Be a part of a young and exciting company in the financial services industry. If you are keen to make a positive difference in...

  • French Debt Collector

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa Status Staffing Full time

    A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : Permanent/ TemporarySECTOR : DebtorsBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric3 years experience in debtors management, including...