Assistant General Manager

3 months ago

Polokwane, South Africa Tsebo Group Full time

**About Us**:
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more**. **Developing our people** - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- To provide effective leadership to catering manager and their team of catering staff - To ensure the company image is projected through excellent client relationships, quality of service, product and productivity - Develop medium and long-term strategies to grow the business in conjunction with the operations manager - Comply with the divisions budgetary requirements within the financial guidelines - Understand and maintain all financial aspects of the business - budgeting, forecasting - Understand and implement company standards, policies and procedures in line with legislation - To work and operate in a stressful environment and perform well under pressure - Ensure quality control is in accordance with the company standards - Oversee cash management (control of debtors, stock checks and cash checks etc) - Effect profit growth in all areas of responsibility - Meeting agreed deadlines with regards to submission of forecasts, profit and loss’s etc - Human resources management (including I.R., training and development) and performance management - Operational standards - Maintain and improve on operational standards as agreed - Meeting all quality / star grading standards within the areas of responsibility, as per Tsebo Grading checklist and KRAs within the Performance Management Scheme - Ensure smooth running of Biometrics system - May be required to assist with any other duties that may be outside scope of responsibility - Strong banqueting/function background & handling of VIP guests - Understand back of house and kitchen brigade

**Skills and Competencies**:

- Sound business acumen - Excellent client relations - Experience in upmarket functions and events management - Experience in high quality mass production - Previous experience in the food service industry essential - Operational Standards: Performance management, financial analysis, computer proficiency & human resources - Mymarket and Menutec proficiency - Entrepreneurial skills: Strategic management, Outcome focus & productivity - Interpersonal Skills: Client/customer interface, managing group process, communication skills (verbal and written) & organizational skills - Strong presentation skills - Flexibility with respect to working hours - Ability to build and maintain a motivated team in a dynamic environment - Innovative approach to streamlining systems - Good Understanding of HACCP/Health and safety as they will form part of the BP HS&E forum - Food Background

**Qualifications**:

- 5-6 years previous experience within a high-end / fine dining establishment.
- A minimum of 4 years project management experience in catering.
- National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
- Computer literacy MS Excel and MS Word
- Financial acumen
- Drivers licence & own vehicle

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