Commercial Vehicle Workshop Manager
2 weeks ago
**Duties**:
Manage and plan the daily operations of the workshop
Lead and Motivate workshop frontline and service staff
Set routines for daily planning and follow-up meetings on WIP and Parts outstanding/required
Prioritize work order and assign appropriate workshop staff
Carry out daily production meetings
Maintain vehicle records and repair data as per manufacturer guidelines
Monitor the condition of workshop tools, equipment, arranging purchase repair and calibration.
Promote and work with Dealer Operating Standards to ensure uniformity
Work together with the parts manager to ensure parts availability and to ensure warranty parts procedures are followed.
Daily workshop reporting, WIP, Efficiency, Productivity, Debtors, Creditors,
Ensure Customer satisfaction and Fixed Right First Time
Build and Maintain the level of relationships with customers, staff and OEM
Monitor Customer complaints
Assist workshop staff and client regarding technical issues
Market and communicate service solutions to all customers
Monitor pricing and discounts
Develop workshop business plan by following up on budget, results, operational targets and taking measure to ensure set targets are achieved
Anaylze and manage workshop expenses
Set, monitor, maintain and follow Key Performance Indicators
Oversee internal, warranty and on site workshop staff
Responsible for the professional development of all workshop staff members
Practice safe work habits and use personal protective equipment as required.
Review and approve completed work orders.
Assist in recruiting, screening, training, and evaluation of
**Requirements**:
Grade 12/Matric Certificate
Qualified Diesel/Petrol Mechanic
Must have prior (2years plus) commercial vehicle experience as a Workshop Manager / Foreman or equivalent role
High level of Technical expertise
High level of accounting skills
Have open and effective communication skills
Computer literate
- If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please
UPLOAD your current, updated CV on our Website using the following link:
- If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
Applications should be submitted no later than Monday 20th November 2023
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