Reception Manager

**Purpose of the Job**:

- Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximize member satisfaction.
- Willingness to conduct group exercise classes

**Key Performance Areas include**:

- Assisting with Club Administration when necessary
- Cash management
- Communication with members and staff
- Managing of Receptionist
- Monitoring of access and overrides for staff and members
- Reception stock control
- Resolving member complaints
- Training of Receptionist

**Experience & Competencies Required**:

- Ability to motivate staff and lead by example
- Advanced levels of administrative accuracy
- Display friendly and efficient qualities that reflect the Planet Fitness way
- Display uncompromising levels of honesty and integrity
- Have excellent communication skills and be able to liaise at all levels
- Intermediate PC skills
- Must be able to work shifts
- Possess high level energy levels
- Previous experience within a front desk or welcome desk position added advantage
- Proven track record in managing staff, planning, organizing, conflict handling and problem solving
- Have reliable transport

**Salary**: R9,000.00 - R12,000.00 per month

Application Question(s):

- Do you stay close to Potchefstroom Planet Fitness?

**Education**:

- High School (matric) (required)

**Experience**:

- Reception: 1 year (required)

**Language**:

- English (required)
- Afrikaans (required)