Payment Operations Consultant

2 weeks ago


Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Bank**Function**:Banking**Date**:28 Jul 2023**About Discovery**

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

**About Discovery Bank**

Discovery Bank is a bank like no other - a shared-value bank, designed with our clients in mind. We’re all about sharing the value that clients create when they manage their money well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them of what it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you’re adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing a quality service experience, we have a job for you where you can be your best in an environment that’s safe and nurturing.

**About Payment Operations**

Responsible for internal account reconciliation relating to Domestic, cross border and VISA card payments, associated exception management and client payment queries. Responsible for pre-production UAT activities and incident management.

**Job Purpose**

**Areas of responsibility may include but are not limited to**
- Responsible for User Acceptance Testing (UAT) activities across all payment streams
- Putting together training content for Payment Ops team members
- Responsible for Learning and Development activities
- Act as a product coach across all payment streams and processes
- Work with DEL to create new Standard Operating Procedures and help Payment Operations with the review of the existing ones
- Fill a gap in other teams when person on leave or when there are capacity issues (plug and play)
- Production of relevant management reports
- Event/Incident management - drives with IT and setup war room etc
- Compile portfolio of evidence to address audit findings against Payment Operations

**Personal Attributes and Skills**
- Microsoft excel, outlook, word proficient
- Paradigm essential (medical scheme experience, navigate and resolve queries)
- Discovery Health system and process knowledge (advantageous)
- Written and verbal communication skills
- Analyse reports & documents
- Audit payment requests
- Providing payment confirmations to internal stakeholders
- Attentive to detail & time management
- Deadline drive and 100% accuracy

**Education and Experience**
- Degree in Finance or Economics
- 3 years’ financial experience (advantage), Discovery experience essential
- SAP payment systems knowledge
- Familiar with banking cut off times, both domestic and FX payment knowledge
- Understanding domestic, FX and VISA Card payment processing and payment settlement rules
- Knowledge in Discovery Group products supported by Payment Operations (Vitality, Discovery Pay, PAYG, DCP Life, etc.)
- Knowledge of third payments (VAS, iStore payments) advantageous
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.



  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Bank**Function**:Banking**Date**:28 Nov 2023**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and...


  • Sandton, South Africa TalentCru Full time

     Our Client in the Telecommunication space is looking for an Operations Settlement Consultant to take ownership of the reconciliation and settlement queries for users and mini-app participant of the company product whilst providing leadership and guidance to the settlement resource accountable for general merchant. 12-month contractMatricCertificate in...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Card**Function**:Treasury**Date**:18 Aug 2023**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and...


  • Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...


  • Sandton, South Africa Dimension Data Full time

    Functieomschrijving Dynamics 365 Finance and Operation - Cost Accounting Consultant Requirements Dynamics 365 Finance and Operation - Cost Accounting


  • Sandton, South Africa HotelJobs.co.za Full time

    Ver Competative Touring Operator Company based Sandton is looking for Sales Support Consultant **SKILLS REQUIRED**: - Good understanding of product and general knowledge of destinations - Computer - Microsoft Office Applications (Word, Excel and Outlook) - Understanding of the Availability and Web Reporting Systems - GIS, WETU, Maximizer, Tourplan and...


  • Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingDynamics 365 Finance and Operation - Dual Write Technical Consultant  Requirements Dynamics 365 Finance and Operation - Dual Write Technical


  • Sandton, South Africa HotelJobs.co.za Full time

    A luxury tour operator group are looking for an experienced Wholesale Travel Consultant (DMC) EXPERIENCE REQUIRED: - Must have at least 3 - 5 or more years inbound tour operating experience - Tourplan experience is an advantage - Must have experience planning and designing of FIT tailor made itineraries KEY OUTPUTS: - Creative and out of the box planning...


  • Sandton, South Africa The Independent Institute of Education Full time

    The IIE (Pty) Ltd is the registered provider of higher education which is delivered through the following educational brands: Varsity College, Vega School, Rosebank College and IIEMSA. The Independent Institute of Education’s Central Academic Team (CAT) is responsible for the academic leadership and governance of the work done at the brands while each...

  • Claims Consultant

    4 weeks ago


    Sandton, South Africa Moving Heads Personnel Full time

    **EXEPERIENCE IN THE FINANCIAL SERVICES INDUSTRY/LIFE INSURANCE ESSENTIAL** - Responsible to drive the formulation and implementation of the risk model and underwriting philosophy, analyse claims and other data when assessing claims. - Providing feedback on all claims, liaising with relevant stakeholders, and utilise their skills, knowledge, and experience...


  • Sandton, South Africa Fablees Hair Full time

    Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...


  • Sandton, South Africa Fablees Hair Full time

    Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...

  • Office Consultant

    4 weeks ago


    Sandton, South Africa Momentum Corporate Full time

    **Introduction** **Role Purpose** To assist with providing and efficient and effective service to clients by providing support to the consulting team. **Requirements**: - Relevant Bachelor’s Degree or Diploma - 0-3 years’ experience within employee benefits environment - Knowledge of the financial services, health, insurance and investment...

  • Personal Assistant

    4 days ago


    Sandton, South Africa Momentum Corporate Full time

    **Introduction**Role Purpose** - Provide an effective and efficient administrative and operational assistant function to support the management team.**Requirements**: - Matric - Relevant tertiary qualification. - 5 years' administration experience in Financial Services environment **Duties & Responsibilities** - FSCA- Be responsible for editing rules and...


  • Sandton, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...


  • Sandton, South Africa RMV Solutions Pty Ltd Full time

    DescriptionThe role of Intermediate Sports/Ski Consultant is to design, quote and book various inbound and outbound journeys for the Sport and Leisure division for B2B and B2C markets – especially focused on Sports and Ski environment. Pro-actively assist in Product Development and ensure the current product is updated, costed and relevant to client demand...


  • Sandton, South Africa Moving Heads Personnel Full time

    **EXPERIENCE IN THE FINANCIAL SERVICES/LIFE INSURANCE INDUSTRY ESSENTIAL** Responsible to drive the formulation and implementation of the risk model and underwriting philosophy, analyse claims and other data when assessing claims. Providing feedback on all claims, liaising with relevant stakeholders, and utilise their skills, knowledge and experience to...

  • Benefit Consultant

    4 weeks ago


    Sandton, South Africa Sanlam Full time

    About Sanlam Corporate Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We believe in creating and cultivating a positive, energised working environment that gives every...


  • Sandton, South Africa Capago International Full time

    We currently operate in 10 countries and welcome more than 250,000 visa applicants yearly. As part of our development, we are looking to strengthen our Visa Application Department and are looking for an experienced Visa Application Officer who is looking for new challenges within a dynamic and human-focused company. **The VAO at Capago has the following...

  • Head of Operations

    4 weeks ago


    Sandton, South Africa The Recruitment Council Full time

    Are you a seasoned professional in operations management, ready to make a significant impact in the financial services industry? Our client is seeking a dynamic and accomplished Head of Operations to drive key initiatives and enhance operational efficiency: - The role of the Head of Operations is to develop and implement long-term operational strategies...