Support Clerk

4 days ago

Nelspruit, South Africa Playa Bets Full time

Duties
Resolve service problems by assessing and identifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem
Build sustainable relationships of trust through open and interactive communication
Expediting correction or adjustment and following up to ensure resolution
Activating customer accounts
Assisting branch managers and customers telephonically with queries/complaints
Maintain customer adjustments for deposits and withdrawals
Compiling basic admin reports by collecting and analysing customer information
Recommend potential products or services to management based on the above reports
Contribute to the team effort by accomplishing related tasks as needed
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers
Inform customers of deals and promotions
Work with the customer service manager to ensure proper customer service is being delivered
Required
Social media experience
Knowledge of Playa’s policies and procedures
PC experience (Outlook and Excel)
Able to remain calm in busy and occasionally difficult situations
Able to multi-task to ensure all duties are completed by shift end
Clear and concise communication skills
Able to give world-class customer care service to all clients
Manage large amounts of incoming calls

  • Finance Clerk

    1 day ago

    Nelspruit, South Africa SydSen Recruit Full time

    **Finance Clerk - Nelspruit, Mpumalanga** Our client is looking for a meticulous and detail-oriented individual to join our team as a Dealership Financial Admin Clerk. This position will primarily entail managing a range of financial responsibilities within the dealership, including but not limited to handling petty cash, managing creditors, and overseeing...

  • Admin Clerk

    1 day ago

    Nelspruit, South Africa Prestige Recruitment Full time

    We are a well-established, fast growing company in the pet industry based in Midrand. We have an exciting new opportunity for an admin clerk position in our Midrand office. We are looking for a well presented, organized, attentive to detail and fast paced individual with the ability to work well under pressure, to liaise with customers, co-ordinate and...

  • Dispatch Clerk

    1 week ago

    Nelspruit, South Africa Full Circle Resourcing Full time

    Our client requires the services of a **Dispatch Clerk (Permanent) Nelspruit** Our client is looking for an organized and dynamic Deliveries / Couriers clerk to organise the despatching of merchandise in their warehouse in Nelspruit. To ensure success you need to multitask effectively in a fast-paced, dynamic environment, and perform your duties in a manner...

  • Gl and Cashbook Clerk

    5 days ago

    Nelspruit, South Africa RCL FOODS Careers Full time

    At RCL FOODS we see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition to provide more food to more people, more often! We at RCL FOODS are in search for a GL and Cashbook clerk to join our Baking Division. The role will be based in Nelspruit and report to the Commercial Financial Manager. **Duties &...

  • Client Services Champion

    2 days ago

    Nelspruit, South Africa AVBOB Full time

    Team Management - Attend scheduled area meetings and report back to employees in the area office on deficiencies with regard to customer service and to recommend, to the management structure actions to rectify. - Conduct meetings with employees, minute meetings, share minutes with all stakeholders and keep record of minutes with regard to all customer...

  • Counter Sales

    3 days ago

    Nelspruit, South Africa F and G Sourcing Specialist Full time

    Our **Client** in the **Industrial Battery Industry** is currently looking for a **Counter Sales Clerk** based in **Nelspruit** **Must have drivers** **Purpose** Handles the sales functions in a professional manner for counter customers by providing friendly, prompt, and efficient service to achieve maximum sales and customer satisfaction. Also, growing...

  • Teller sales and Client Services 1 421101 clerks

    7 days ago

    Nelspruit, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide customers a unique experience by timeous, accurate and efficient processing of their financial transactions through excellent...