Furniture Sales Assistant

2 weeks ago

Pretoria, South Africa Homzy Full time

Customer Assistance: Greeting customers as they enter the showroom, providing a warm and friendly welcome, and offering assistance in finding products that meet their needs.
- Product Knowledge: Having a deep understanding of the furniture and home decor items in the showroom, including their features, materials, pricing, and any promotions or discounts available.
- Product Presentation: Ensuring that the showroom is well-organized, visually appealing, and that furniture displays are well-maintained and properly staged to showcase the products effectively.
- Customer Consultation: Engaging with customers to understand their specific furniture needs, style preferences, and budget constraints, and then making informed product recommendations.
- Sales and Upselling: Actively promoting and selling furniture and related products to customers, suggesting complementary items, and maximizing sales opportunities.
- Answering Questions: Responding to customer inquiries regarding product details, pricing, availability, and delivery options.
- Providing Information: Informing customers about financing options, warranties, return policies, and any additional services offered by the store, such as assembly or delivery.
- Order Processing: Assisting customers with the order process, including generating sales invoices, processing payments, and ensuring accurate and timely order entry.
- Customer Follow-Up: Following up with customers on any outstanding orders, delivery dates, or other post-purchase matters.
- Merchandising: Assisting in merchandising efforts, which may involve arranging and rearranging furniture displays, setting up promotional signage, and participating in store events or sales promotions.
- Inventory Management: Keeping track of inventory levels, checking stock availability, and informing customers about out-of-stock or back-ordered items.
- Customer Service: Providing exceptional customer service by addressing any issues, concerns, or complaints promptly and professionally.
- Sales Targets: Meeting or exceeding sales targets and quotas set by the showroom management.

Ability to commute/relocate:

- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/10/25

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