Db Maintenance Assistant

2 weeks ago


Cape Town, South Africa GAAP Point of Sale Full time

GAAP Point of Sale is recruiting a DB Maintenance Assistant. This is primarily a work-from-home position, but you may be required to work from the office on occasion. The successful applicant will be reporting to the National Unity & QSR DB Maintenance Manager or their nominees at GAAP where applicable.

**List of Responsibilities includes, but is not limited to**:
**Daily**
- Creation of promotional items within given timelines
- Spec Price Lists and New Promotions - Spec modifier logic
- Manage DB-related calls logged through the call centre and assigned to DB Maintenance
- Maintain all aspects of the DB’s including stock lists, discontinued items, food groups, etc. per customer requirements
- Ensure DB system options and structure is optimal and current
- Maintain an excellent rapport with the relevant Franchisor’s, Franchisee HQ staff and store staff.
- Other daily tasks relating to customer requests and queries.
- New DB Creation / Crashed DB Replacements
- Resolve and comms and balancing issues and ensure HQ data is up to date
- Dialling into stores to resolve issues related to DBM
- Logging bugs on Gitlab
- Keep abreast with release notes and changes to the software
- Consistent upskill as the environment changes
- Sprint/SCRUM

**Weekly**
- Weekly updates for team as per template provided
- Royalty Reporting on Tuesday’s
- Checking of Financial tables for the prior week
- Ensuring data integrity of financial tables for reporting purposes

**Triannual**
- Complete audits on all databases that are assigned to you and ensure data integrity and alignment with the BOM files

**General**
- On call duties for 24hrs on a rotational basis of 1 week at a time (on call pay applies)
- Create new HQ and Store databases for implementation at new outlets
- You may have to assist other regions if needed at times
- Any other tasks assigned to DBM based around their knowledge
- This is a work from home position; however, you may be required to work from the office at any time

**Minimum Requirements Competencies**:

- Must be a quick learner and very adaptable

**Must possess the following traits**:

- Strong organisational skills
- High degree of accuracy and accountability
- Acute attention to detail
- Must have a knack for numbers
- Ability to work under pressure
- Flexibility and a willingness to work overtime when needed 3
- Must be highly skilled in Microsoft Excel
- Basic SQL and Retail Office experience advantageous but not essential
- Financial retail data management or systems data management experience



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