Operations Support Analyst

2 weeks ago

Centurion, South Africa Momentum Life Full time

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

**Role Purpose**

Provide support system and product support to various stakeholders to enhance the overall client experience.

**Requirements**:
Relevant IT qualification

Grade 12 or equivalent qualification

3 - 5 years relevant experience

Experience in the financial services industry (preferred)

**Duties & Responsibilities**

INTERNAL PROCESS

Provide system and product support for implemented systems and product solutions.

Take ownership and resolve reported problems by understanding the reason of the incident and determining the most appropriate resolution implemented timeously.

Create and maintain relevant documentation, logs and reports.

Effective and consistent communication to stakeholders on issue resolution progress.

Analyse all queries to identify process and system gaps, trends, and training needs.

Analyse processes and identify where processes / interactions need improvement. Provide input into corrective action for improvements, where relevant.

Report regularly to relevant stakeholders on findings to drive process improvements and issue awareness.

Develop trusted relationships with relevant stakeholders.

Support the area.

CLIENT

Provide authoritative, expertise and advice to clients and stakeholders.

Build and maintain relationships with clients and internal and external stakeholders.

Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.

Make recommendations to improve client service and fair treatment of clients within area of responsibility.

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

Develop and maintain productive and collaborative working relationships with peers and stakeholders.

Positively influence and participate in change initiatives.

Continuously develop own expertise in terms of professional, industry and legislation knowledge.

Contribute to continuous innovation through the development, sharing and implementation of new ideas.

Take ownership for driving career development.

FINANCE

Contribute to the financial planning process within area.

Identify opportunities to enhance cost effectiveness and increase operational efficiency.

Manage financial and other company resources under your control with due respect.

Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

**Competencies**

Verbal and written communication

Prioritization skills

Interpersonal skills

Microsoft Office

Relevant system and product knowledge

  • Operational Support Analyst

    2 days ago

    Centurion, South Africa Momentum Investments Full time

    **Introduction**Role Purpose**Requirements**: - Relevant tertiary qualification (BA/Financial/Admin) is required (e.g. Diploma or Degree). - 3-5 years investment and technical operations experience. - Knowledge of unitisation would be an advantage. **Duties & Responsibilities** - The Operational Dashboard must be maintained daily. - All work on the...

  • Business Analyst

    Found in: beBee jobs ZA - 2 weeks ago

    Centurion, Gauteng, South Africa iMasFinance Full time

    iMasFinance's job vacancy, Career and RecruitmentJob title : Business Analyst jobs in GautengJob Location : Gauteng, CenturionDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries Job Purpose:To effectively design and implement business solutions that resolve business problems or needs and to further partake in operational and...

  • Procurement Analyst

    12 hours ago

    Centurion, South Africa Momentum Insure Company Limited Full time

    **Introduction** **Role Purpose** The role of a Procurement Analyst is to work with data analytics to analyze, interpret and communicate complex data sets to support business decisions. This role will be liaising between internal departments and suppliers analyzing and comparing product samples and negotiating procurement contracts on behalf of our...

  • IT Operations Support Administrator

    2 days ago

    Centurion, South Africa H2R Full time

    Gauteng, Centurion - Monthly Cost To Company (Market related) Our client in the Health Care industry has a vacancy available for an IT Operations Support Administrator to join their dynamic team. **Purpose of the position**: The IT Administrator position is to maintain and support systems and networks that enable the company’s operational efficiency....

  • Application Support Analyst

    7 days ago

    Centurion, South Africa Momentum Life Full time

    **Introduction** **Role Purpose** **Requirements**: **Experience and Qualifications** - Relevant B-degree or Diploma - Mathematical skills or Actuarial background will be an advantage - Business experience, a solid understanding of business processes - Experience in operations will be an advantage -Proficient understanding of the financial service...

  • Finance Business Analyst | Centurion

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Centurion, South Africa The Recruitment Council Full time

    Our client is on the hunt for a candidate to take on the role of a Finance Business Analyst, where you will assisting with the analysis, improvement and redesign of core and support business processes from current state assessments to post-implementation support in order to deliver an improvement in efficiency, high levels of standardization and...

  • Strategy Analyst

    4 days ago

    Centurion, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Momentum Metropolitan is looking for a talented and driven individual to support the Group Strategy function. The role involves engagement with wide-ranging stakeholders including business executives and senior management to support group-wide and Business Unit strategy processes end-to-end. The Strategy Analyst will work closely with the...

  • Business Analyst

    Found in: beBee S ZA - 2 weeks ago

    Gauteng, Centurion, South Africa iMasFinance Full time

    iMasFinance’s job vacancy, Career and Recruitment Job title : Business Analyst jobs in Gauteng Job Location : Gauteng, Centurion Deadline : May 17, 2024 Quick Recommended Links Jobs by Location Job by industries Job Purpose: To effectively design and implement business solutions that resolve business problems or needs and to further partake in...

  • Procurement Analyst

    12 hours ago

    Centurion, South Africa K2 Human Capital Consultancy Full time

    **Procurement Analyst**: **Job Summary**: The Procurement analyst will spend time developing various approaches to procuring and contracting external support from the marketplace in line with current industry standards. **Duties And Responsibilities**: - Determining supply needs and researching potential suppliers. - Acting as a liaison and communicating...

  • Store Replenishment Analyst

    6 days ago

    Centurion, South Africa Shoprite Group Full time

    Closing Date 2023/06/30 - Reference Number SHO230622-5 - Job Title Store Replenishment Analyst - Job Type Permanent - Location - Country South Africa - Location - Province Gauteng - Location - Town or City Centurion - Purpose of the Job - Job Advert Details - Job Category Other - Job Objectives **ACCOUNTABLE FOR**: - Relationship Management - Stock level...

  • Data Management Business Analyst

    Found in: Whatjobs ZA C2 - 5 days ago

    Centurion, South Africa Planet10 Full time

    Role Purpose The Data Management Business Analyst will contribute to the development and implementation of robust data management processes, fostering a culture of data-driven excellence. To transform business requirements (functional non-functional) into a set of technical software requirements that specify the software solution. Responsibilities and work...

  • Data Management Business Analyst

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Centurion, South Africa Planet10 Full time

    Role PurposeThe Data Management Business Analyst will contribute to the development and implementation of robust data management processes, fostering a culture of data-driven excellence.To transform business requirements (functional non-functional) into a set of technical software requirements that specify the software solution.Responsibilities and work...

  • Network Security Analyst

    Found in: beBee jobs ZA - 2 weeks ago

    Centurion, Gauteng, South Africa Datacentrix Full time

    Datacentrix's job vacancy, Career and RecruitmentJob title : Network Security Analyst jobs in GautengJob Location : Gauteng, CenturionDeadline : May 03, 2024Quick Recommended LinksJobs by LocationJob by industries Managed Talent Solutions, a division within Datacentrix is looking for a Network Security Analyst for one of their client based in Centurion. This...

  • Actuarial Analyst

    7 days ago

    Centurion, South Africa Letarch Consultant Full time

    **ACTUARIAL ANALYST** **SALARY : R1,094, 144 Per Annum** **JOB SPONSOR: Council for Medical Aid Scheme (CMS)** The purpose of the job is to analyse data and derive insights utilising statistical and actuarial models to inform product development, benefits design and pricing within the CMS and the healthcare industry. As an Actuarial Analyst you will be...

  • Actuarial Analyst Centurion

    6 days ago

    Centurion, South Africa Affirmative Portfolios Full time

    Actuarial Analyst Centurion Finance/Accounting Centurion - Gauteng Actuarial Analyst Centurion **Salary**: R1,094,114.00 Overview The purpose of the job is to analyse data and derive insights utilising statistical and actuarial models to inform product development, benefits design and pricing within the company and the healthcare industry. As an...

  • Senior Analyst: Corporate Actuarial

    12 hours ago

    Centurion, South Africa Affirmative Portfolios Full time

    **Finance** **Centurion** ***: **Senior Analyst: Corporate Actuarial - Centurion - Salary: R771 969. 00 pa (Negotiable)** **Overview**: **The Senior Analyst: Corporate Actuarial** is responsible to support the Manager to manage and provide actuarial service advice to the company business. **Qualifications and Experience**: - Bachelor’s Degree/ Advanced...

  • Supply Chain Analyst

    5 days ago

    Centurion, South Africa RPO Recruitment Full time

    We are looking for a Supply Chain Analyst to conduct data analysis to improve our supply chain operations. Your job will help us increase efficiency and reduce costs. In this role, you should have an analytical mind and a strong business acumen. Problem-solving skills and attention to detail are essential. **Responsibilities**: - Help foster trusting...

  • Network Security Analyst

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Centurion, South Africa Datacentrix Full time

    Datacentrix’s job vacancy, Career and Recruitment Job title : Network Security Analyst jobs in Gauteng Job Location : Gauteng, Centurion Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries Managed Talent Solutions, a division within Datacentrix is looking for a Network Security Analyst for one of their client based in...

  • Network Security Analyst

    Found in: beBee S ZA - 3 weeks ago

    Gauteng, Centurion, South Africa Datacentrix Full time

    Datacentrix’s job vacancy, Career and Recruitment Job title : Network Security Analyst jobs in Gauteng Job Location : Gauteng, Centurion Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries Managed Talent Solutions, a division within Datacentrix is looking for a Network Security Analyst for one of their client based in...

  • Junior Human Capital Business Partner

    7 days ago

    Centurion, South Africa Group Operations Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...