Hospital Admission Clerk/ Receptionist

1 day ago


Johannesburg, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Greeting, welcoming, directing and announcing patients appropriately and professionally.

Be willing to listen, help and take action of all customer complaints

Performing general administration duties involved in the admission of patients.

Manage the accuracy of the admission process and the prevention of potential risk factors.

Assist patients with completion of admission information forms.

Capture patient details and procedures accurately.

Scanning documents into the system, i.e. referral letters, medical aid cards etc.

Booking patients for special procedures and supply pre-examination requirements to patients and units where necessary.

Confirm authorization for certain procedures.

Answering the telephone and resolve queries, or direct to relevant parties.

Manage payments made at reception and billing of patient accounts, where applicable.

Being aware of the patients’ status in the waiting area, i.e. examination completed and waiting for results etc.

Ensure principles of infection prevention and all standard precautions are adhered to; ensure safe and clean hygienic environment

Foster a harmonious relationship between the reception staff, patients and hospital staff.

Grade 12

Receptionist and General administrative experience

Knowledge of hospital procedures and medical terminology will be an advantage

Computer literacy and proficiency in Microsoft Office (excel, word) is essential.


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