HR Generalist

**RESPONSIBILITIES**
- Partner with all Human Resource functions to achieve HR goals, and business objectives
- Create and develop a partnership role with line management
- Address any deviations from established policies and procedures
- Utilise opportunities to effectively communicate and upskill line managers and employees on company policies and procedures
- Identify gaps in current policies and procedures and forward recommendations to line manager
- Review structures in allocated business areas and develop organisation design proposals that support the delivery of business objectives
- Guide and coach line managers on ways of working that support change initiatives, performance management, development, employee relations and people retention
- Support, drive and embed the desired culture and values in all business areas
- Develop and support a learning environment
- Effectively and efficiently manage employee relations processes and procedures
- Ensure that Employee Relations (misconduct, incapacity, and grievance) processes and procedures, are effectively, timeously, and fairly implemented
- Implement and provide guidance on career paths, talent management and succession planning
- Partner with line managers and the Learning and Development Department to identify required learning interventions including but not limited to on-the-job training, coaching, formal learning interventions, workshops, on-line training, practical work experience and care taking opportunities
- Partner with line managers and the Recruitment Department to meet Service Level Agreement responsibilities
- Ensure that role profiles are up to date, changes are approved though the required process and version control is maintained
- Provide input to appropriate assessment and selection tools
- Design and obtain sign off on all required interview guides and ensure alignment with the approved role profile
- Participate in the interviewing process and partner with line managers to positively influence the appropriate hiring decision
- Ensure that all recruitment documentation is returned to the Recruitment Department for filing purposes
- Ensure all control documentation including but not limited to assessments and interview guides is effectively managed
- Conduct exit interviews will all employees irrespective of the reason for termination, provide required feedback and ensure Exit Interview is scanned to people system
- Follow up on all newly appointed employees to ensure their onboarding has taken place and address any queries
- Advise and train on all HR policies and procedures
- Provide support to employees in all HR related matters including but not limited to leave, remuneration, team dynamics and resolve as soon as possible
- Promote HR processes and respond to queries and requests to support the creation of an efficient and conflict free workplace
- Effectively utilise reporting to manage areas of responsibility including but not limited to leave management, performance management, and employee relations
- Provide relevant HR analytics and effectively utilise this information in support of recommendations and decision making related to recruitment, development, performance management, remuneration and benefits, and legal compliance.
- Conduct data integrity checks on people and payroll systems and address any areas of concern, e.g., accessibility to information, required fields, reporting lines, optimal store structures, and leave balances
- Administer payroll processes as and when required
- Ensure compliance with legislation and escalate any areas of concern.
- Actively participate in identifying, implementing and reviewing opportunities to improve Human Resource processes and efficiencies and actively monitor their implementation
- Take ownership for allocated projects, partner with line management and ensure delivery

**Requirements**:

- Grade 12 or equivalent qualification is required
- A three-year tertiary qualification in Human Resource Management or related qualification is required
- Driver’s license: Code 8 is required
- A minimum of 3 years working experience is required
- Experience in a retail or related environment is an advantage
- Demonstrated experience in all HR functional areas including recruitment, employee relations, performance management, payroll, employee retention, and remuneration and benefits is required
- Knowledge of relevant legislation and HR practices is required
- Hands on experience with Human Resources Management software including payroll systems is required