Campus Manager

4 weeks ago

Bellville, South Africa Signa Group Full time

**MAIN JOB PURPOSE**
The Campus Manager will be responsible for the sustainable performance of the site and is accountable for the efficient and effective delivery of all learning programs assigned to the physical regional campus and via online platforms. The Campus Manager works closely with technology specialists and SMEs for smooth running of digital/online courses, ensuring that both physical and digital campuses deliver high-quality education. This role ensures the seamless operation of the regional site, fulfilling contract obligations, customer expectations, and fostering a positive learning environment. The campus manager must ensure business growth, and client retention. He/she exercises effective regional leadership in driving site viability, team productivity, student welfare, operational excellence, and client retention, all while maintaining alignment with the company’s values and business objectives. He/she exercises profitable operational management, staff management, effective disciplines and fosters a culture of teamwork, ethical and professional engagement, inclusivity and empowerment.

**QUALIFICATIONS & EXPERIENCE**
- Must be in possession of NQF 7 Degree or equivalent.
- At least an Assessor, but preferably a Moderator qualification
- Facilitator / training qualification will be advantageous.
- At least 10 years working experience of which 8 years in an education/skills development environment.
- At least 6 years management experience sustainable and commercially sound operations
- Sound understanding of operations management and effective risk management.
- Demonstrated innovation and improved operational effectiveness.
- Sales experience would be an added advantage.
- Current valid driver’s licence and own transport
- At least 4 years campus operational management experience including:

- Learnerships implementation, SETA and QCTO processes
- Education Risk and compliance / regulatory understanding
- Experience in staff management and development
- Track record of building high performance teams achieving
- Demonstrated success in Leadership and Team Development Very disciplined and organized individual
- Excellent skills in Excel, Word and PowerPoint

**DUITES & RESPONSIBILITIES**

**Operations**:

- Oversee, manage and lead the daily operations of the campus effectively.
- Manage resources to ensure operational viability, including space, technology, and support services.
- Driving the performance of each member of the team on a daily, weekly and monthly basis as against individual targets.
- Manage and co-ordinate organizational activities at Campus level.
- Implement academic programs and activities to achieve business requirements.
- Manage operational changes as required
- Manage and ensure effective communication with all service providers and sustain client relationships
- Implement and maintain operational procedures that align with company standards and guarantee managed outcomes. Ensure governance and adherence to policies and procedures, and Business Ethics code
- Ensure quality of work and delivery to all stakeholders and adherence to Service Level Agreements
- Manage the income streams and the operational expenses and general budget.
- Execute on all administrative and financial transactions and ensure efficiency - Overall Financial management of the Campus - faculty, support staff and all its resources and operations.
- Implementation of Academic, Human, Financial and Operational initiatives in line with the strategies of the Academy strategy and objectives.
- Ensuring that appropriate staff is appointed (recruitment and selection) for all academic and support functions.
- Implementation of appropriate induction and orientation procedures for staff upon new employee start dates
- Travel between and monitor main and satellite offices; and to head office as required
- Ensure transparent and effective communication and reporting to company leadership.
- Ensure data and file are captured accurately on company systems and ensure information meaningful and is up to date in particular in relation to learners to enable business and management reporting and decision making

**Financial and Business Performance**
- Drive campus growth by ensuring proper business sense, and financial prudence.
- Monitor site financial performance, including cost control, budgeting, and financial reporting.
- Foster strong client relationships to ensure customer retention and contract renewals.
- Identify opportunities for campus business development to grow the regional value.
- Ensure all campus operations comply with the company’s governance framework, including adherence to delegation of authority and mandates.
- Evaluate the cost of instructional, administrative, reasonable accommodation and training fees.
- Review of monthly management accounts and provide feedback on any discrepancies on the accounts
- Develop a cost control/cutting strategy in order to reach the expected monthly reven

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