Claims Consultant Durbanville, Western Cape
2 weeks ago
**Designation**:
Claims Consultant | Durbanville, Western Cape
**Category**:
Advisers
**Job Level**:
Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents
**Posted by**:
PSG Financial Services
**Posted on**:
22 Jan 2024
**Reference Number**:
POS37490
**Closing date**:
06 Feb 2024
**Position Type**:
Permanent
**Location**:
Durbanville Oxford S
**Overview**:
**VACANCY | CLAIMS CONSULTANT | DURBANVILLE, WESTERN CAPE | PERMANENT**
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
**Job description**:
To provide underwriting assistance to the Adviser and manage the claims process from start to finish.
**Responsibilities**:
- Liaising with and providing feedback to clients
- Handling client queries
- Claims Management - the daily claims process from capturing received claims to processing and closing claims
- Building and maintaining good working relationships with clients and internal stakeholders
- Bridging the gap between the office and insurance companies
- Recording details and information on the relevant systems
- Reporting
- Manage client retention and organic growth
- General office assistance and administration
**Minimum Requirements**:
- Grade 12
- Fully computer literate (MS Word, Excel, and Outlook)
- NQF Level 4 - Full qualification (short-term insurance) (Advantageous)
- RE5 (Advantageous)
- 1 - 2 years claims management experience
**Competencies**:
- Good verbal and written communication skills
- Good administration skills
- Excellent planning and organising skills
- Problem solving and analysis
- Time management skills
- Good negotiation skills
- Resilient with a good level of stress tolerance
- Highly client-focused with good interpersonal skills
**How to apply**:
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