Project Manager
3 days ago
**KEY RESPONSIBILITIES **include the following. Other duties may be assigned.
- Work in collaboration with the Sales and Operations teams to clearly define project scope and deliverables.
- Ensure that client specifications and expectations are fully documented in the BRS.
- Ensure that these requirements are adequately defined for the IT Team to develop and define the development timelines required by IT.
- Communicate with Sales and Operations regarding system development timelines and expected project processing commencement.
- Prepare and maintain project plans and documentation in conjunction with the projects framework.
- Overview the co-ordination of activities to meet the objectives and goals as set out in the requirements and analysis specifications keeping strict control to avoid scope creep.
- Ensuring that the sample file for project processing is correctly compiled and complete.
- Assisting with user acceptance testing
- Completion/updating of client specific training modules
- Change management process guidance and assistance to client
- Client user training and sign off
- Managing and liaising with client with regards to processing anomalies and communicating BRS changes to sales team.
- Produce timeous project progress/status reports and collate daily statistical reporting as required
- Conduct project closure processes and sign off from the client.
- Promote co-operative relationships with other departments and management always seeking to be the solution.
- Participate in workshop environments to enhance business productivity and efficiency.
- Documenting of standard operating procedures as required.
- Understand the benefits of the various products and systems and what they offer for different customer segments.
- Perform product demonstrations as required, internally and externally.
- Identify interdependencies (resources, priorities, project deliverables etc.) and manage them to integrate seamlessly to the benefit of the customer.
- Together with Sales and Operations support during the project initiation.
- To ensure that the company ethos is engrained in the project.
- Ensure project and production success by managing the risks within the business
- Tracking and reporting of issues and concerns logged
- Resource planning and tracking - efficient resource utilisation.
- Management reporting (on a daily/weekly basis)
**MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE**:
- The requirements listed below are representative of the knowledge, skill, and/or ability required._
- B Degree in project management or related 3-year qualification
- 3 years experience in a technical or IT support role
- 3 years project management experience within retail, logistics, warehousing, supply chain or processing environment
- Must have experience working with systems and software integration
- Demonstrate excellent organisational and administrative skills
- Must have excellent communication and interpersonal skills
- Must have excellent attention to detail
- Must be able to work independently and adhere to deadlines and strict turnaround times
- Must have business acumen and be able to communicate at all levels
- Must be able to maintain existing and develop new customer relationships
- Excellent command of the English language
- Advanced level MS Office Suite
- Valid Code 08 drivers licence
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