Store Clerk; Store Assistant

4 weeks ago

Cape Town, South Africa Job Crystal Full time

Store Clerk; Store Assistant

Cape Town, WC, R7138 - R15000 Per Month
- Sector: Retail Trade
- Posted: Friday, 4 August 2023Job Details

SPECIFICATION Convenience store clerks provide assistance to customers, greeting patrons, helping locate products, ensuring the store is organized, and operating the cash register. They have excellent customer service skills with a focus on prompt, efficient, and courteous service. Hours vary based on the employer; on-the-job-training is typically offered.

**Responsibilities**:

- Customer Interaction - Convenience store clerks are on the front lines interacting with patrons. They welcome them, answer questions related the products and services offered, and direct them to key locations within the store (a product aisle, the manager's office, bathroom, etc.), maintaining a helpful and positive attitude in all interactions.
- Store and Merchandise Maintenance - Convenience store clerks arrange merchandise, stock shelves, manage store displays, and ensure all areas are clean and neat. This can include taking out trash, dusting, mopping floors, and other cleaning duties as necessary. They also open and close the store, depending on shifts. Convenience store clerks are expected to keep track of inventory, notifying their manager when something is running low or ordering new inventory as needed.
- Operate Cash Register - Convenience store clerks operate the cash register, processing customer payments, handling cash, debit, and credit transactions, and balancing the cash drawer. Cash register types vary by employer.

Experience & Qualifications
- 2 Years Experience as Store Clerk/Store Assistant.
- Strong communication skills - to interact with many types of people, including customers, supervisors, and vendors, keeping things running smoothly, training new staff, working with vendors to place accurate inventory orders, and assisting customers with questions and purchases
- Detail-oriented - in fast-paced environments, it is important to be a strong performer under pressure and to be able to multitask while offering excellent customer service, checking inventory levels, managing the cash register, and interacting with staff
- Problem-solving - from working independently without an immediate supervisor for extended periods of time to dealing with tricky customer situations or possible security issues, convenience store clerks do their best to find solutions or diffuse situations in a safe manner

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