Functions Manager

2 weeks ago


Johannesburg, South Africa HotelJobs.co.za Full time

We are recruiting for a Functions Manager, to oversee overall management, planning and control of the functions and banqueting operation - maintaining 5 star standards set by both the company and the client within agreed budgetary limits.

We provide a wide range of catering and associated services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg, and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

**Skills and Competencies**

Computer proficiency.

Strong communication skills verbally and written

Entrepreneurial Skills.

Organizing and Planning ability.

Marketing and promotion skills.

Interpersonal skills: Leadership & Relationship Building

Good Communication (written & verbal).

Customer service orientated.

Financial acumen.

Passionate, good attitude, driven, energetic & commitment to service excellence.

**Qualifications**

Matric or Relevant qualification

Must be computer literate (MS Office)

5 - 8 years’ experience in a similar role

Strong in functions and coordination

**Duties & Responsibilities**

Oversee overall management, planning, and control of the functions and banqueting operation - maintaining 5-star standards set by both the company and the client within agreed budgetary limits.

Manage all client events, quoting on function requirements and function bookings.

Manage and report functions reservations.

Sufficient monitoring of operations during service times.

Assist in control of production costs.

To liaise or ensure correspondence with clients both verbally and electronically

Assist the Management team as required.

Build and maintain customer and client relationships.

Supervise & maintain quality and service at all times to the highest level.

Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions.

Debtors control and follow up on payments.

Ensure all Feedem policies and procedures are complied with.

Assist in Special Projects.

Taking stock of food items when requested to do so

Ensuring the smooth management of the banqueting

Required to work overtime when requested

Ensure operations are in accordance with Feedem standard


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