Administrative Assistant

3 weeks ago

Villiersdorp, South Africa PSG Konsult Ltd. Full time

**Designation**:

Administrative Assistant

**Category**:

Administration and Operations

**Job Level**:

Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

**Posted by**:

PSG Financial Services

**Posted on**:

25 Oct 2024

**Reference Number**:

POS02283

**Closing date**:

01-Nov-2024

**Position Type**:

Permanent

**Location**:

Villiersdorp

**Overview**:
**VACANCY | PERFOMANCE ANALYST | ADMINISTRATIVE ASSISTANT,** **VILLIERSDORP, WESTERN CAPE | PERMANENT**

PSG's commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Job description**:
The Administrative Assistant is primarily responsible for performing after sales service offering to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The role needs excellent client relationship management and office administrative skills.

**Responsibilities**
- Administration (filing, scanning, typing of correspondence)
- Answering telephone/receiving clients
- Interact, manage and provide effective client service
- Prepare client files
- Process client queries and instructions
- Administer all products and general office administration
- Intermediary Services
- Assistant clients on policies and procedures
- Maintain the CRM system

**Minimum Requirements**:

- Grade 12
- 1 year experience within the Financial Services Industry
- Proficient in both spoken and written English and at least one other of the official South African languages
- Computer literacy (MS Office)
- Must we willing to study towards obtaining industry required accreditation

**Competencies**:

- Teamwork
- Organising and planning
- Client service orientation
- Attention to detail

**How to apply**:

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