Client Experience Manager

A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: you will own and control each client visit on site and plans as an independent Event. You will have Ownership of Executive client visits, including the planning/managing/co-ordination both pre visit and during visit on site. You will be working in partnership with Sector Director...

Responsible for managing, analysing and actioning theplanning of VOC programme Delivering story driven insights Ensuring the relevant action plans are implemented Responsible for the evaluation, design thinking and implementation of journeys Implement and supporting on Quality assurance Contribute to financial controls and planning Matric / Grade...

Are you a proactive leader with a passion for delivering exceptional customer experiences? We're looking for a Client Experience Manager to lead our service delivery efforts and exceed customer expectations. In this role, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success...

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for bolder impact. - We employ just over a thousand team members...

Job Title: Client Experience ExpertAt ABC Worldwide, we are seeking a highly skilled Client Experience Expert to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key Responsibilities:Customer Experience:...

Job Summary:We are seeking a seasoned professional to lead our service delivery efforts and drive exceptional customer experiences. As a Client Experience Director, you will be responsible for building strong relationships with our clients, managing service delivery organizations, and ensuring financial success while maintaining high service standards.Key...

Client Experience Manager A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a...

Job Description To create win-win situations with customers through resolving customer queries and/or complaints in order to retain the relationship- Demonstrate cost consciousness and awareness of personal contribution to costs and productivity Identify and escalates potential risks that may lead to increased costs- Prevent wastage and identify process...

Role SummaryClient Experience Experts are customer-facing and always have customer experience top of mind. These after sales experts deliver the wow factor prior to travel as well as on trip.Key Areas of Responsibility Customer Experience Client liaison and relationship building post deposit payment received, e.g., advising...

**Key purpose**: Responsible for selling the company's products or services to and maintaining relationships with existing accounts. **Duties and responsibilities**: - Take primary responsibility for the client and act as internal client owner within assigned accounts. - Manage and grow relationships to drive expansion and renewals across all...

About BoldrBoldr is a global B-Corp dedicated to delivering exceptional client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team united by our desire to connect diverse people with common values for bold impact.We employ over a thousand team members across five countries and aim to expand our team...

**OVERALL PURPOSE** The role requires one to manage a book of Ultra High Nett-Worth clients and be the primary contact for client families and co-ordinate their overall affairs and engagement with the Company. It will involve close and regular interaction with clients and third parties of the Group as well as with internal departments and business...

**Administration** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you a dynamic and detail-oriented professional with a passion for building strong client and internal stakeholder relationships? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for...

Our client who operates in the investment space seeks a Client Onboarding Manager who will act as representative for the business and essentially be responsible for all aspects of the client life cycle. The ideal individual will be able to tackle unfamiliar challenges, questions and tasks with a proactive and thorough approach, whilst considering impact on...

This role involves close contact with private high net worth clients, both existing and new. The incumbent will act as a Key Financial Adviser for UHNW clients on both balance sheet and risk management and governance. If you meet the following requirements, this may be for you: - Relevant professional Finance Services Industry Experience (5 years) -...

**About us** We are fast-paced, innovative and customer-centric. Please read this all the way through! **Who You Are...** Are you an experienced Client Success Manager with a proven track record in nurturing client relationships and driving account growth? Do you excel in a fast-paced environment, with a passion for delivering exceptional customer...

The Client Development manager at IconAF is **responsible for,** maintaining a portfolio of clients, including key customers. These customers are of strategic importance to IconAF and your role will be **focused on delivering revenue targets, service alignment and strategic positioning of key services.** **Responsibilities & Duties** The responsibility of...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

**The Role** As Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who’s able to...

Client Success Manager - ICT Industry R 30 000 - R 35 000 pmSouthern Suburbs (Hybrid) My client in the ICT industry is looking for a talented Client Success Manager with a proven track record. This role is an exciting opportunity to leverage your skills in managing client relationships and driving success in a dynamic field. If chosen, you can make a...