Junior Call Centre

3 months ago


Nelspruit, South Africa Ideal and Selected Candidates Full time

**Job Overview**:
**Date Posted**: Posted 14 hours ago-
**Location**: Nelspruit, Mpumalanga-
**Job Title**: Junior Call Centre / Customer Service Operator-
**Salary**: R6,000 - R8,000-
**Education Level**: High School / Matric-
**Job Level**: Intermediate-
**Minimum Experience**: 3 - 5 Years**Junior Call Centre / Customer Service Operator - Nelspruit.**:
**Minimum Requirements**:

- Experience in customer service
- Route panning experience (advantage)
- Computer literate in MS Office
- Valid driver’s license

**Main Responsibilities**:

- Follow up on complaints
- Month end stats for manager
- Purchase orders
- Assist clients with service requests
- Assist and resolve client queries
- Assist with route planning
- Assist clients with service requests
- Assist and resolve client queries
- Vehicle updates
- Orders and month end forecasting
- Capturing customer satisfaction survey
- Technician queries, feedback, schedules & follow ups
- Sourcing quotations
- Assisting depot managers if needed
- Follow up on invoices

**Working Hours**: Mon-Thu 08h00 - 17h00, Fri 08h00 - 16h00.

**Starting Salary**: R6,000 - R8,000 per month.



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