Change Manager

3 months ago

Randburg, South Africa Planet10 Full time

**Purpose of the Position**
- The primary responsibility of a business change manager is to develop and implement change management strategies and plans that maximize employee adoption and usage of required changes.
- Responsible to drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes that impact employees who must use the changes across the business.
- Responsible to coach senior leaders and executives and help them fulfil the required changes across the business.
- Responsible to support and coach managers and supervisors to help their teams transition through the changes that occurs across the business.

**Qualifications**
- Bachelor's degree in Human resources, business administration, Communications or Project Management related qualification and/or equivalent work experience preferred
- Organisational or IT change management qualification preferred.
- A relevant Post Graduate qualification would be advantageous

**Experience**
- A minimum of 5-7 years' relevant work experience related to project management, change management, ERP implementations, communications, and/or large-scale organizational change efforts
- Thorough knowledge of, and experience in, change management principles and methodology.
- Proficiency in business management, statistics, analytics,
- Project and Change Management skills are imperative
- Experience in large scale transformational projects/Initiatives
- Relationship Management
- Risk Management
- Good command of the English language

**Tasks**:

- Responsible for managing, monitoring and supervising changes to business processes and systems, technology, job roles, and structures within the business
- Manage and facilitate key engagements with all impacted staff members ensuring that adequately prepared to adopt and embrace change
- Plan and ensure that all change projects are implemented on time, with quality and within budget.
- Leverage structured methodology and lead change management activities, processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Prepare, plan, design and management of all key communication strategies and initiatives.
- Conduct the change impact analysis, assess change readiness, and identify key stakeholders.
- Support training efforts by providing and facilitating the design and delivery of training plans and programs.
- Support organizational design and restructuring of roles and responsibilities that's driven through the business changes.
- Plan, evaluate and ensure user readiness driven through business changes.
- Conducts international and competitor research to understand and to identify adoption of business trends
- Consult with staff members to identify and manage anticipated resistance
- Ensure non-core team employees and end-user perspectives are incorporated into the design of the system and process changes.
- Ensure that System usage and adoption targets are achieved
- Advise and engage management on the set targets and associated business rules
- Support integration of change management activities into project management plans and activities
- Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation, and exceeding expectations
- Escalate unresolved issues that hinder program Transformation
- Develop and manage relationships with various stakeholders and communication channels in the organisation

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