Distribution Analyst
4 weeks ago
PURPOSE:
We are looking for a technically focused, detail orientated and highly organised team member who can operate under pressure to evaluate and guide the revenue strategy of our properties within South Africa with the goal of maximizing hotel profits.
EMPLOYEE VALUE PROPOSITION:
This position offers routine, stability and opportunities to be part of a team that has a long term positive impact on the business outcomes; whilst operating within clearly defined standards and expectations; where attention to details and precision is recognised and valued.
ORGANISATIONAL POSITIONING:
Department: Reservations & Revenue
Reporting to: Revenue Director
Location: Central Reservations
MINIMUM EXPERIENCE AND QUALIFICATION REQUIRED:
Must have at least 4 years experience in a 4* or 5* Hotel; of which at least 2 years in a management role
Grade 12, Hotel School Diploma advantageous
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Working knowledge of a property management system, exposure to Opera and various distribution systems is essential
Highly presentable
Excellent command of the English language with solid verbal and written communication skills
Able to work flexible working hours
Solid financial understanding
ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED:
Experience or qualifications in e-marketing advantageous
Experience in working with interface programmes advantageous
Experience and knowledge of management systems namely; Synxis, Siteminder Trust advantageous
KEY PERFORMANCE OBJECTIVES:
- To ensure that all target market segments are developed for the long-term benefit of the hotel’s business
- To ensure the hotel achieves the monthly budgeted revenues
- Ensure all daily, weekly and monthly revenue management reports and forecasts are up to date and are completed in accordance with company procedures
- Ensure monthly or bi monthly revenue meetings are set to include Sales & Marketing and Food & Beverage
- To manage the Reservations and Groups Teams in according with Hotel Management principles
- To manage the hotel social media accounts and answer guest questions and comments in real time.
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