Website UX Consultant

1 week ago


Johannesburg, South Africa Believe Resourcing Full time

**About our client**:
**As the world's leading reinsurance company with 40,000 employees at over 50 locations in all parts of the world, our client introduces a paradigm shift in the way you think about insurance.**

They are seeking a Marketing & Communication Manager, responsible for leading the communication and marketing strategy with the strategic objective of deepening client relationships and achieving business goals and growth ambitions.

**About the role**:
The Global Digital Communications section designs, develops and implements external digital

In addition, the section supports the business units globally in their digitalization and digital marketing

activities. We are looking for a skilled and motivated Website UX Consultant to strengthen our team.

The Website UX Consultant will be responsible for collaborating with international cross-functional teams to

design and implement user-centered web experiences that meet business objectives and improve website

performance.

This role will directly report to the Global Head of Digital Communications.

**Your Job**:
Conduct user research and analysis to identify areas for improvement on the websites

Create user flows and wireframes to articulate design concepts and interactions

Develop prototypes and conduct user testing to validate design concepts and gather feedback

Consult and collaborate with internal stakeholders, including product managers, developers,

webmasters, marketing business partner and content owners to implement changes and improve

website functionality

Use data and feedback to optimize the user experience and conversions, including improving navigation,

layout, and content

Collaborate with visual designers and developers to ensure components designs are implemented

effectively

Create and maintain a consistent design language across the website, ensuring that all pages are user
- friendly and intuitive

Continuously monitor website metrics and user feedback from internal and external stakeholders to

identify opportunities for improvement

Participate in design reviews and provide constructive feedback to other team members

Quality assurance of the website with regard to corporate design, spelling and broken links

Stay up-to-date with the latest trends and best practices in UX design, web design, and technology

**Your profile**:
Bachelors degree in a relevant field such as UX design, human-computer interaction, or graphic design

At least 5 years of experience in UX design and website optimization

Excellent knowledge in using CMS tools like AEM

Experience using analytics and A/B testing tools such as Adobe Analytics

Strong knowledge about accessibility standards

Proficiency with design and prototyping tools such as Figma or Adobe Creative Suite

Knowledge of HTML, CSS, and JavaScript

Excellent communication, collaboration, and problem-solving skills

Ability to work independently and manage multiple projects simultaneously

Excellent written and spoken English

Empathy and a sense of humor


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