Technical Specialist: Pharmacy

7 months ago

Durban, South Africa Health Solutions Full time

**Introduction**

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

**Role Purpose**

To resolve pharmacy/ medicine and technical queries accurately and timeously service for our internal and external clients.

**Requirements**:

- Matric
- Pharmacy Assistant (law, rules, medications).
- Oracle knowledge/ experience essential.
- Momentum and Moto Health Pharmacy knowledge.
- 2 Years minimum experience in a similar environment.

**Duties & Responsibilities**
- Supply and inventory management skills
- Attention to detail and analytical skills.
- Ability to create a safe and productive environment.
- Exemplary customer service skills
- Excellent organizational and time management skills
- Dependable team player
- Advanced verbal and written communication skills
- Ability to work in a fast-paced environment.
- Greet customers and answer questions.
- Receive prescriptions and check their validity.
- Process prescriptions electronically and ensure all information is complete and accurate.
- Resolve issues when they arise (e.g., rejected insurance claims)
- Select the appropriate medicine according to prescriptions.
- Label medication.
- Undertake administrative tasks (e.g., Record-keeping) as assigned.
- Comply with all security measures and quality standards.

**Competencies**
- Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
- Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
- Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
- Actively leads change, does what is right for the business and drives continuous improvement through innovation.
- Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, empowerment in others and encouraging them to contribute to the best of their ability.
- Prioritises the business interests of MMH and invests in the success of the group by aligning effort across divisions.
- Persuades, convinces, influences and inspires others, both within MMH and externally to win support, loyalty and gain commitment to the purpose of MMH.
- Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.
- Sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
- Takes responsibility for own development; and actively mentors, coaches and develops talent in others. Builds leadership bench strength for MMH by providing opportunities and experiences to develop skills, competencies and business knowledge.

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