Cloud Technical Specialist

6 months ago

Durban, South Africa Continent8 Full time

**Cloud Technical Specialist**

As part of our continued expansion, we are on the lookout for a Cloud Technical Specialist (IC3-G6) to join our Systems Operations Private Cloud team based in South Africa.

The successful individual will join the Global team currently spread across Europe & North America in the implementation and support of Cloud Services for external customers.

Performing as a member of the cloud hosting team to support the installation, optimization, integration, troubleshooting, recovery, modification, and upgrading of Continent 8 Cloud platforms and components to provide services that enable the systems to be highly available.

**The Role**

**As a Cloud Technical Specialist, you’ll be responsibilities for**:

- Architecture assessments
- Design of AWS and Azure platform Solutions
- Producing reusable, efficient, and scalable programs, and also cost-effective migration strategies
- Developing and designing New Cloud Products
- Identifying and improving tasks and projects to develop existing cloud environments
- Leading and managing deployments of cloud infrastructure for new and existing customers
- Ensuring operations of existing internal and external cloud solutions
- Establishing, developing, and improving existing processes
- AWS environment assessments and design improvement
- Planning, implementation, and growth of the AWS cloud infrastructure
- Building, releasing, and managing the configuration of all production systems
- Managing a continuous integration and deployment methodology for server-based technologies
- Working alongside architecture and engineering teams to design and implement any scalable software services
- Ensuring necessary system security by using best in class cloud security solutions
- Staying current with new technology options and vendor products, evaluating which ones would be a good fit for the company
- Implementing continuous integration/continuous delivery (CI/CD) pipelines when necessary
- Recommending process and architecture improvements
- Overseeing pre-production acceptance testing to ensure the high quality of a company’s services and products
- Technical documentation and KB upkeep
- Designing and developing web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
- Maintaining standard operating procedures
- Capacity reporting and maintenance
- Driving operational efficiency
- Creating internal project to improve process or operations
- Working on projects with a team
- Ensuring time recorded for all work
- Working self-paced internal projects
- Delivering to work allocated by project team
- Scripting and automation
- Afterhours support
- Self-Study and training
- Completion of a certification per year and multiple courses
- Build data solutions

**This is a Technical Hands-On Engineering Role requiring the following Knowledge, Skills, Qualifications & Experience**:

- 5 years + leveraging AWS, Azure or GCP platform services in a hands-on capacity
- 3 years + Architecture
- 3 years + Development
- 3- 5 years Virtualization
- 5 years MS or Linux support
- Good scripting capability (Python, YAML, Ansible, PowerShell, bash or Terraform)
- Ability to do technical documentation
- Worked on large complex Cloud projects

**Attributes**:
**Adaptably Resilient**:

- Adapts to change, is open to new ideas and willing to take on new responsibilities.
- Able to handle pressure and can effectively adjusts plans to meet changing needs/ demands.
- Changes his/her interpersonal style and approach based on the circumstance.
- Adapts behavior to maintain cooperative relationships with others.
- Thinks through implications of changes.
- Puts an effort to treat people in a way that makes them feel comfortable and respected.
- Accepts changes to tasks, plans, and procedures.
- Maintains a positive attitude in the face of change.

**Collaborative Relationships**:

- Should be able to work with other senior staff to deploy and maintain the production environments.
- Is an honest and dependable team player who contributes to group collaboration and consensual decision making.
- Builds and maintains good working relationships with others, while displaying empathy and respect for others.
- Actively participates in team meetings and activities.
- Encourages and facilitates team cooperation and participation.
- Shows enthusiasm towards being a member of the group.
- Supports team decisions. Honors team commitments and deadlines.

**Communicates**:

- Shares information. Listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand and retain the message.
- Expresses ideas and information in a clear and concise manner and delivers information in a manner that is interesting and compelling to the audience.
- Tailors message to fit the interests and needs of the audience.
- Able to relate to a variety of different audience members.

**Decision-making Quality**
- Makes confident, timely, fact-ba

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