Airline Call Centre Agents

3 months ago


Cape Town, South Africa Tych Business Solutions Full time

**Job ID**: 61993**Date Posted**: Posted 1 day ago**Location**: Johannesburg & Cape Town**Job Title**: AIRLINE CALL CENTRE AGENTS - GAUTENG & WESTERN CAPE
- Identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining committed to treating customers fairly and with integrity

**Requirements**:

- **Minimum 4 years experience in the travel, tourism, aviation/airlines or customer service industry**:

- Prior customer service and/or sales experience
- Knowledge of airline industry with basic knowledge of fares and ticketing and intermediate knowledge of a GDS
- Exceptional administrative skills


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