Cctv and Alarm Field Technician
7 months ago
**Job Context**:
**SERVEST SECURITY AND TECHNOLOGY, A BUSINESS UNITE OF SERVEST HAS A VACANCY FOR 2 X CCTV AND ALARM FIELD TECHNICIAN- JHB REPORTING TO TECHNICAL MANAGER. EXPERIENCE IN CCTV AND ALARM SYSTEMS IS ESSENTIAL.**
**Minimum Requirements**:
- Matric (Grade 12); higher Technical qualifications;
- Clear criminal record;
- SA citizen;
- Must have valid drivers license;
- Must Live in the JHB area;
- Must have very strong IT skills and networking (A+, Network +)
- Must have worked in the security technologies industry for at least 2 years.
- Experience in CCTV and alarm systems is essential.
- Will be required to be calm under pressure/ must be hard working and respect and ahead to deadline imposed either internally or externally;
- Must have a keen problem solving ability and must be able to think on their feet;
- Must have experience in working with other people in a Group;
- Must be able to approach problems in a rational and logical manner;
- Must have own vehicle.
**Duties & Responsibilities**:
- Provide technical support for customers during our pre
- and post-sales processes
- Ensure all post sales queries are dealt with timeously
- Address all product-related queries on time
- Train customers to use products effectively
- Manage SLA processes in order to exceed SLA requirements
- Managing day-day client relationships
- Sites inspection and reporting
- Excellent communication skills and report writing
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