Key Contracts Manager

2 months ago


Johannesburg, South Africa Bidvest Facilities Management Full time

**ROLE PURPOSE**
- To implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the contractual requirements achieving the set commercial targets while adhering to all company policies and procedures.
- Ensure customer satisfaction is managed and set satisfaction levels are achieved for contract retention.

**MAIN OUTPUTS**
- ** Service Level Agreements**
- Ensure compliance with all hard and soft FM service level agreements entered into with internal staff and external service providers.
- Ensure compliance with IFM/contractual Output specifications.
- Ensure BFM procedures for management, monitoring and audit of internal labour and external service providers are compliant with BFM contractual obligations and adequate for the purposes of BFM service delivery and risk reduction (operationally and commercially).
- Manage back to back SLA agreements with suppliers and contractors.
- Monitor internal labour and service providers’ (contractors) performance and ensure corrective action on any deviations to the contract are closed out successfully and timeously.
- ** BFM Management and Operational Staff**
- Meet and consult with BFM management and site allocated staff.
- Provide and implement recommendations to improve existing organization structures and internal communication and service delivery.
- Review and align current organizational structures, personnel and reporting lines.
- Review and align BFM Management and operational staff job descriptions to contractual deliverables.
- Ensure alignment of the BFM site personnel and staff outputs with the strategic and operational objectives
- Project Agreement
- FM Output Specifications
- Best practice service delivery
- BFM wider business and strategic objectives
- People Management
- Review staff training initiatives and develop skill needs analysis in conjunction with BFM Peopel Management Department and implement recommendations.
- Co-ordinate team building and motivation workshops and interactive sessions with BFM operational staff
- Develop succession planning strategy to ensure compliance with BFM contract obligations especially BEE requirements.
- Manage BFM site labour relations issues in accordance with BFM Policies and Procedures and statutory requirements.
- Manage staff performance & facilitate improvement through regularly monitoring performance
- Responsible for training, coaching, mentoring & development of subordinate employees
- Manage/approve applicable leave for subordinate employees
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
- ** Key Customer Relationships**
- Understand existing client structures and determine what communication methods and channels will be best suited.
- Develop effective, customer focused and proactive relationships at all levels in the customer chain. Develop effective communication lines and relationships with BFM customers on site.
- ** Occupational Health & Safety**
- Review and ensure compliance of BFM obligations and responsibilities with respect to the Occupational Health & Safety Act and statutory requirements.
- Ensure Health & Safety, Quality & Risk Management is a primary function and all mechanisms, processes and procedures are in place, monitored & adhered to at all times.
- Review duties and responsibilities of BFM “responsible person” on site.
- Ensure all statutory appointments have been concluded and are in operation on a continuing basis.
- Carry out review and audits
- Take strategic and operational action as required on an exception basis to resolve issues related to Health & Safety.
- ** Reporting structures and reporting**
- Ensure compliance of BFM contractual requirements and internal reporting, report production and attendance at relevant meetings, workshops and review sessions.
- Review all task team minutes of meetings.
- Arrange BFM management meetings on a regular basis and ensure proper record is maintained of such meetings.
- Attend, as required.
- ** Risk Management**
- Ensure effective policies and procedures are in place to manage and minimize BFM operational risks and obligations.
- Identify key risks in relation to technical systems and services, procurement and soft FM services (the latter with particular reference to Health & Safety) and develop appropriate risk minimization strategies.
- Liaise with BFM technical and ‘soft’ FM service managers to ensure all risk issues are being managed correctly.
- ** Quality Standards**
- Ensure quality systems of the Contractual Agreement are implemented and monitored on an ongoing basis for all contracted services.
- Review SLA’s with BFM Management team to ensure compliance with quality standards.
- Put in place mechanisms, processes and procedures to ensure effective monitoring of performance related to quality management and standards.
- Familiarise yourself with and ensure


  • Key Accounts Manager

    22 hours ago


    Johannesburg, South Africa Isilumko Staffing Full time

    We have a 12-month Contract available, for a strategic, data analytical Key account manager to join our international client in Johannesburg. **Individual will be responsible for**: Recruitment and retention of drivers execution of activations relationship management with partners developing incentive models **Key Requirements** no less than 3 years'...

  • Key Account Manager

    7 days ago


    Johannesburg, South Africa Performer Recruitment Full time

    Introduction Duties & Responsibilities - Identify, prospect, manage, develop, and expand the business with a portfolio of major key retailers. - You will manage commercial negotiations to create and size healthy profitable sales volumes and sustainable business with key customers. - Achieving and sustaining an outstanding level of distribution national and...

  • Contracts Manager

    2 months ago


    Johannesburg, South Africa Kuba Full time

    Kuba Pay Ltd is a dynamic and growing company specializing in technology solutions for transport ticketing. Our mission is to transform the experience of transport operators around the world by providing them with innovative and efficient solutions. As Contracts Manager at Kuba, you will be responsible for managing and negotiating all of the company's...

  • Contract Manager

    4 months ago


    Johannesburg, South Africa Dragon City Management Full time

    The Contracts Manager oversees projects from start to completion. The Construction Contract Manager's job entails planning, budgeting, making key decisions, ensuring that construction projects fall within the proposed budget, and ensuring that all duties are executed and completed on time **Key Responsibilities: Core Functions** - Own vehicle and...

  • Contracts Manager

    2 weeks ago


    Johannesburg, South Africa Carlysle Human Capital Full time

    Key responsibilities - Craft, evaluate, negotiate, and execute a wide variety of different contracts covering a range of transactions. - Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts. - Maintain records for correspondence and documentation in relation to established contracts...

  • Contracts Manager

    2 weeks ago


    Johannesburg, South Africa Carlysle Full time

    **Gauteng**, JHB - Central** **Annually (Market related, Negotiable)** **Position based in JHB and on-site in the Northern Cape** **A Contracts Manager in the Construction Industry will be** **required to manage various contracts relating to building** **projects. The successful incumbent before drawing up legal** **documents to outline terms of service...

  • Contracts Manager

    7 months ago


    Johannesburg, South Africa Terra Firma Solutions (Pty) Ltd Full time

    **JOB TITLE**: Contracts Manager **MANAGER**:Chief Legal Officer **LOCATION**:Johannesburg **OVERVIEW** Terra Firma has an exciting opportunity for a Contracts Manager to join its team overseeing the ownership, engineering, procurement and construction of various Solar PV and Battery Energy Storage Systems within the Commercial and Industrial Sector. The...

  • Key Accounts Manager

    2 weeks ago


    Johannesburg, South Africa Sandi Crowther Recruitment Full time

    Gauteng, JHB - Central Opportunity exists with well-established company in the Packaging industry for Key Accounts Manager with solid experience in managing large key accounts in excess of R250 million per annum. **Responsibilities**: - Prepare weekly, monthly and annual reports - Establish multilevel relationships within key accounts portfolio - Prepare...


  • Johannesburg, South Africa Telkom SA Limited Full time

    **Core Description**: To fulfill cross functional contract management responsibilities during both pre and post contractual matters whilst monitoring the performance of all allocated contracts and ensuring best practice contract management is implemented until close-out. This role will in this context be mainly responsible for managing the performance of...

  • Contracts Manager

    7 months ago


    Johannesburg, South Africa Altek Solutions Full time

    POSITION INFO: Key Responsibilities: - Contract Administration: Effectively handle all aspects of contract administration to ensure compliance and adherence to project requirements. - Project Schedule Management: Plan, organize, and maintain project schedules for efficient production, ensuring timely project completion. - Subcontractor Management: Oversee...

  • Contracts Manager

    1 week ago


    Johannesburg, South Africa Goldman Tech Resourcing Full time

    We have a client with an amazing opportunity based in Johannesburg, Gauteng Role: Contracts Manager (Roads / Civils) Industry: Civil Engineering / Construction Level: Senior Key Requirements: Minimum of 8 years' experience in contracts management within roads or civil engineering projects Proven experience in managing large-scale infrastructure projects...

  • Contract Manager

    7 months ago


    Johannesburg, South Africa Tsebo Group Full time

    **About Us**: Tsebo Facilities Solution is looking for a Contract Manager o provide professional and efficient supply chain support to Operations that enables Tsebo and Client Assurance and delivers in scope Service and contract Commercial outcomes. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients...

  • Key Account Manager

    4 months ago


    Johannesburg, South Africa CBRE Excellerate Full time

    **Key Account Manager** **South Africa** **Who we are** We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support...


  • Johannesburg, South Africa Giesecke+Devrient Full time

    **In a fast changing world, it takes pioneering spirit to create trustworthy technology. We enable secure solutions for billions of people around the globe. At Giesecke+Devrient, you will play a key role in realizing the digital transformation.** **PURPOSE OF THE JOB**:The main purpose of this position is to assist the Contracts Manager with admin...

  • Contract Manager

    7 months ago


    Johannesburg, South Africa Recruitment Matters (Pty) Ltd Full time

    Our client is seeking a dynamic and experienced contract manager to join their team and oversee the efficient execution of contracts, ensuring adherence to deadlines, budgetary constraints, and quality standards. **Responsibilities**: - Implement and maintain a comprehensive filing system. - Manage asset registers for each site and oversee asset...

  • Key Account Manager

    2 weeks ago


    Johannesburg, South Africa Ergasia (pty) ltd Full time

    Key Account Manager (Information Technology) - Public Sector Must have a proven track record in this field. Must have knowledge of the SITA Transversal contracts. **Job Types**: Full-time, Permanent **Salary**: R10,000.00 - R20,000.00 per month **Education**: - Bachelors (preferred) **Experience**: - SITA Transversal accounts: 2 years (required)

  • Contracts Manager

    3 days ago


    Johannesburg, South Africa Rand Water Full time

    **Job Advert Summary**: Rand Water is currently looking for a Contracts Manager to provide support to Group Legal Services with all contract management processes, Contract Management System, contract management life cycle, standardizing contracts, user support, monitoring licence requirements, managing of critical legal terms and conditions, and other...

  • Key Account Manager

    5 days ago


    Johannesburg, South Africa SMD Technologies Full time

    Key Account Manager **Responsibilities**: - Developing a solid and trusting relationship between major key clients and company - Resolving key client issues and complaints - Developing a complete understanding of key account needs - Anticipating key account changes and improvements - Managing communications between key clients and internal teams - Managing...

  • Key Account Manager

    2 weeks ago


    Johannesburg, South Africa SMD Technologies Full time

    **Key Account Manager Duties and Responsibilities** - Developing a solid and trusting relationship between major key clients and company - Resolving key client issues and complaints - Developing a complete understanding of key account needs - Anticipating key account changes and improvements - Managing communications between key clients and internal teams -...

  • Contracts Manager

    7 days ago


    Johannesburg, South Africa Vivo Energy Full time

    **Job Purpose**: Vivo Energy Power division develops, finances, constructs and operates power solutions for customers in the Vivo’s 23 African countries. This includes solar, battery and thermal generation. The contracts manager will be responsible for compliance, administration and management of project contracts. During the development phase of a...