Dutch Speaking Customer Service Representative

24 hours ago


Cape Town, South Africa Black Pen Recruitment Full time

**Dutch Speaking Customer Service Representative**

Our Client is a captive contact centre providing seamless 24/7 customer support services in multiple languages. Over the years, they have diversified into providing 24/7 multilingual contact centre solutions to global names in aviation, telecommunication, retail and finance.

**Job Type** Remote | Full-time

**Salary**: R16 667 Gross per month + Benefits

**Requirements**:
- Fluent in Dutch (B2+)Excellent Computer literacy & technical skillsNo criminal record.Flexibility to work shiftsFibre internet connection or fixed stable ADSL line required at own cost.

**Responsibilities**Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Dutch & English languagesWork on airline reservations systems & handle voice calls in English & Dutch, may include some written correspondence.Fully paid product and systems training provided.Daily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levels.Demanding and time-sensitive call centre environment

**Salary and Benefits**Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day-
Training: 4 weeks (Fully Paid).Probation period: 4 monthsHealth insurance benefit (Paid for by the Company)

**We are looking forward to hearing from you soon**


- **Blackpen Recruitment** is a global recruitment agency that targets European, African and American Markets with headquarters based in
**Malta** and
**Cape Town**.



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