Global Security Operations Centre Associate

3 weeks ago

Johannesburg, South Africa The Arcfyre Group Full time

**GSOC ASSOCIATE ADVERT**

We are looking for an experienced **Associate** to be part of our GSOC team. The Associate ensures the safety and security of all staff and visitors by providing pro-active security function. This includes facilitation of emergency incidents by following standard operating procedures (SOP). Efficient control and management of all relevant information and assets. Performing monitoring, audit and maintenance functions of security related systems / hardware, investigative functions and report writing will be required.

**Minimum requirements**
- 2 Years’ experience in corporate security or operations centre environment,
- Diploma or Degree in Criminal Justice, Political Science, Legal, Intelligence Systems,
- PSIRA Grade C minimum,
- Experience in the facilitation and coordination of emergency services as well as crisis management,
- Advanced computer skills (MS Suite),
- Practical experience in security and intelligence research and report writing an added advantage.

**Duties**:

- Monitor alarms and maintain audit contact list for access cards,
- Investigate and report any security incidents and/or breaches,
- Report of any hardware, network or system faults with alarm system in accordance with the set procedures,
- Monitoring of the CCTV system(s) as well as conducting of quarterly audits,
- Monitoring of local and international news and media streams and any other platforms
- Monitor, log and direct any emergency calls in accordance with the set SOP,
- Conduct daily system check on the radio system with GSOC and Security Officers,
- Collaborate and aid client’s access control and credential management team in housing, upkeep and use the security badge printer,
- Conduct seamless shift handovers,
- Use dedicated chat group to communicate with clients and GSOC and for passing down of shift change information.

**Attributes**:

- Good communications skills
- Highest levels of integrity and reliability,
- Sound problem-solving and decision-making ability,
- Strong customer focus (external and internal) and industry knowledge,
- Ability to work with mínimal supervision,
- Proactive, assertive, resourceful, intuitive, self-starter and goal driven,,
- Highly resilient,
- Critical thinking in a dynamic environment and being able to multitask,
- Hard working, results and process driven,
- Strong attention to details,
- Ability to work in a highly pressurised environment.

Closing date 21 February 2023

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- PSiRA (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Application Deadline: 2023/02/21

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