Officer - Compliance Officer.risk and Compliance

3 weeks ago

Johannesburg, South Africa MTN Nigeria Full time

**Compliance Officer: MFS and Financial Crimes**

**Mission**
The Compliance Officer MFS and Financial Crimes is responsible for the execution of compliance monitoring and oversight (second line role) in the Mobile Financial Services (MFS) and Financial Crimes business units, using the established MTNSA Compliance Framework.
The role is to conduct compliance reviews to assess compliance with applicable regulations, rules, codes, guidelines, license obligations, generally accepted practices, standards, internal policies, processes, and procedures relevant to compliance and regulatory requirements in the Mobile Financial Services and Financial Crime industry and MTNSA.

**Key Performance Areas**
Conduct compliance monitoring to assess compliance to applicable legislation, policies, processes and procedures by:

- Assist in maintaining the compliance risk register.
- Assist in the development of Compliance Risk Management Plans.
- Planning and executing of compliance monitoring reviews in line with the approved Compliance Monitoring Plan
- Monitoring, testing, and reporting on compliance related issues within the MFS Business unit and supporting business units.
- Developing compliance assurance checklists, working papers and other documentation required to perform the compliance reviews.
- Documenting and maintaining working files for compliance reviews performed.
- Identifying areas of potential and actual non-compliance with applicable legislation and Policies, Processes and Procedures (PPPs).
- Regularly following up on issues identified and raised in reviews to ensure resolution of corrective actions.
- Recommend/escalate to relevant stakeholders on required remedial action to ensure compliance with all legislation and PPPs.
- Assist in conducting training and awareness campaigns within the organisation.
- Participate in the development and rolling out of the compliance training and awareness programmes.
- Remain abreast with industry changes relating to MFS related products and services.

**Role Dependencies**
- Active support from the Compliance Supervisor: MFS and Financial Crimes
- Comprehensive understanding of MTNSA Compliance Policy & Manual

**Relationship building and maintenance**
- Maintain good relationships with all stake holders, without compromising the compliance monitoring function
- Ensure that relationships and cooperation between stakeholders do not influence the objective nature of compliance monitoring.

**Report Generation**
- Generate draft and final report to management on areas of non-compliance to applicable legislation and PPPs.

**Customer Satisfaction**
- Ensure review needs and requirements are satisfied through appropriate systems, processes, and procedures.
- Proactively engage auditees on all non-compliance issues noted before drafting the reports.
- Adopt a proactive approach to prevent areas of risk from arising in the future.
- Initiate change to continually improve all aspects of service delivery.
- Supervisory / Leadership / Managerial Tasks: Refers to the responsibilities for directing, guiding motivating and influencing others.
- Build professionalism, loyalty and commitment to the organisation.
- Communicate actively and effectively resolving any potential conflicts that may arise.
- Have the self-insight and flexibility to adapt to different situations.
- Live the MTN Brand - change and influence employees’ behaviour.

**Education**
- Minimum: 3-year National Diploma (NQF6) or Degree (NQF7) in
- Risk Management/ Regulatory
- Compliance management
- Accounting
- Law
- Auditing/Internal Auditing or any other related qualification.

**Experience**
Minimum of at least 3 years in:

- Compliance Management
- Risk Management
- External/Internal Auditing or IT Auditing
- Financial Services and Regulatory Sector
- Good command of English and
- Any relevant experience to Risk and Compliance Management.

**Competencies**
- Analytical Thinker - Manages the alignment and execution of tactical activities
- Problem Solver - Assists in solving business challenges but looks to others for advice and guidance
- Operational Value Creator - Executes on innovative commercial practices and identifies areas for continuous improvement
- Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow
- Supportive People Manager - Is self-aware and supports team capability development through opportunity creation for realising potential
- Relationship Manager - Builds relationships with customers and teams to uphold the MTN brand
- Results Achiever - Drives team objectives and contributes to sustainability of results
- Good communicator - verbal and written
- Team player

**General working conditions/ Inherent requirements/ Tools of trade (e.g., shift work, driver’s license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental**

**requirements, etc.)**
- Vali

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