Branch Manager

**Requirements**:

- Matric
- Diploma / equivalent qualification or relevant experience
- Minimum 10 years’ experience and proven successful track record in recruitment Sales, preferably White and Blue-Collar Temporary Employment Services (TES)
- Minimum 5 years’ experience at Management level responsible for the running of a profitable business / budget owner - bottom line driven
- Previous Sasol maintenance shutdown experience (essential)
- Proven track record in providing high volume TES solutions successfully
- Proven success in managing a major account
- Financial acumen (essential)
- Proven track record of successful branch / operations management
- Good knowledge of the Labour Relations Act (LRA), the Temporary Employment Services (TES) industry, the Basic Conditions of Employment Act (BCEA), Bargaining Councils and Sectoral Determinations
- Proven experience in complete running of Executive Search assignments from presentation of solution to delivery on project (full cycle)
- Previous IR (Industrial Relations) experience and good knowledge of IR Procedures
- Excellent communication skills (both written and verbal)
- Computer literate (MS Office)
- Valid drivers’ license with own reliable vehicle (essential)

**Duties**:

- Responsible for facilitation of strategic sales and operational planning and execution thereof
- Above average Customer service
- Conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)
- Responsible for the monitoring and evaluating of strategic planning and evaluation with emphasis on gross profit and performance
- Responsible for the operational efficiencies and service delivery for the branch
- Lateral development of existing client base / services
- Act as custodian of the end-to-end delivery and fulfilment process, which includes ensuring that such processes are well defined and streamlined and that processes are bench-marked and standardize
- Ensure effective site operations at clients
- Responsible for the operational efficiencies and service delivery for the branch
- Lateral development of existing client base / services
- Act as custodian of the end-to-end delivery and fulfilment process, which includes ensuring that such processes are well defined and streamlined and that processes are bench-marked and standardize
- Ensure effective site operations at clients
- Networking and collaboration with internal and external stakeholders
- Client Relationship Management (internally and externally)
- Responsible and accountable for the achievement of the branch budgets in line with nett profits
- Develop and lead a high-performance team of staff by establishing key performance deliverables for each individual in line with supporting the objectives set out in the strategic plans and goals
- Business Development and Marketing of Fempower services to industries within the region
- Quality assurance and compliance
- Responsible for effective management of Administration, Finance and Reporting
- Conduct research on every client given to recruit for prior to sourcing of skills
- Network to ensure strong database of skills
- Build up a database in line with positions given to recruit
- Place adverts for jobs allocated to ensure attraction of skill
- Conduct detailed, competency-based interviews (target and selection) ensuring all detail and volumes are reflected
- Establish a filing system on desk to ensure compliance of desk process
- Daily capturing of database on Ditto Hire
- Always ensure adherence to the Cluster Quality process
- Responsible for generating of sales leads as instructed by Managing Director (all industries) and sharing of this with TES and PERM team
- Ensure compliance with Company policies and procedures
- Responsible for coordinating of interviews on client request
- Ensuring agility of recruitment processes management and efficiencies
- Ensuring accurate salary information when submitting CV’s
- Responsible for negotiating on salary packages when needed