Quality Assurance Specialist

2 weeks ago

Springs, South Africa Kellanova Full time

**Department**:
Supply Chain
**Approval Line Mgr/Team Leader**: QFS Manager
**Sub-Department**:
Quality
01.
JOB OVERVIEW
The job overview gives a brief summary, explaining why this role exists and what the job aims to achieve and deliver.
The Quality Assurance Specialist shall be responsible to manage the implementation, sustainability, and improvement of the factory quality system with regards to incoming material management, in process quality controls and finished product quality while working closely to build capability with operational and quality team members. This includes management of Consumer complaint reduction projects, Non conformity management programs with suppliers as part of the quality management program.
02.
LEVELS OF AUTHORITY
Levels of authority explain, amongst others, the signatory and authorisation power within the scope of the job. This is divided into financial, people, business process and other matters.
FINANCIAL
Manages equipment calibration budget
Annual analysing of finished food (Nutritional testing)
Quality Loss calculations and identification of improvement projects
PEOPLE
Work closely with Online QC and operational team members to drive quality programs and systems
BUSINESS PROCESS
None
OTHER
03.
RELATIONSHIPS
This section describes all internal and external relationships of this position. It briefly describes the influence and frequency of such.
INTERNAL CUSTOMERS
Operations, Technical, Engineering, R&T, Planning and Procurement
EXTERNAL CUSTOMERS
Suppliers, 3rd Party Distribution parties, Kellogg Regional Teams
04.
KEY PERFORMANCE AREAS AND INDICATORS
Key performance areas are basically main groups of activities that are performed. In other words, the KPA’s stress the end results. The indicators indicate how these activities are measured.
KPA
KPI
A
Operational Efficiencies
Develops site specific receiving and inspection protocols for incoming materials based upon current global policy to deliver operational and customer requirements.
Review of incoming material specification with RNT department to define release and monitoring criteria and train teams on program.
Drive implementation of laboratory safe work instructions and reviews maintains and improves laboratory test methods and equipment to aligned with best practices, quality policies and consumer requirements.
Maintains Laboratory and in line quality Test Equipment in operating condition with relevant documentation to provide reputable and reliable results.
Maintains relevant records of inspections for all materials at receiving, in process and finished product with trend analysis completed on monthly basis to update the business on focus areas for improvement.
Develops and maintains materials specific and supplier specific performance/compliance trends, with effective communication to relevant stakeholders to drive improvement.
Communicates and follows up on gap closer of relevant deviations to stakeholders - Supplier, Procurement, Operations, using internal procedures (NCR). Escalates should any repeated NCR not be closed on time.
Executes timeous SAP release of incoming materials with the quality team to support the business.
Participates in Supplier COP reviews with QFS Manager, Procurement and provides regular feedback on supplier performance for the site.
Collects, prepares and sends samples (raw materials and finished food) to an approved external labs per analyses plans
Co-manages the site Calibration programme with Maintenance.
Trains operators on PES standards and interpretation while driving a standard of high quality product reviews in line to improve overall product quality through regular coaching and training.
Manages the Hold process at plant with operations and warehouse for all Level 1 and Level 2 holds across the plant
Ensures that all rejections are followed through and closed off with necessary documentation where applicable (Safe disposal)
Actively participates in the Internal audit program for the site to drive improvement specifically focusing on Line audits vs black books.
Custodian of the Consumer Complaint reduction programs and drives awareness and closure of projects with the relevant site functions to meet the business targets and customer expectations.
Responsible for the implementation of all quality system related requirements from Kellogg Work systems standard (KWS)
Arrange and prepare daily food reviews when required.
Works closely with Marketing and RND to define local “Image” product for use at food reviews and in the plant and manages the Product Evaluation System (PES).
Data management trending and reporting of all information related to PES to drive improvement in the quality of Kellogg products
B
Health and Safety
Actively supports and implements the Golden 6 and Safety 7 requirements as per Kellogg requirements
Complies with and ensures that all health and safety rules are met and acts pro-actively by addressing any safety concerns which may be harmful to self or othe

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