Finance and Insurance Clerk

6 days ago


Pietermaritzburg, South Africa Ellahi Consulting Full time

**Consultant: F&I Car Sales**

**Core purpose of the role**:To provide a service to potential buyers by selling finance, value added products and insurance so as to contribute positively to second gross profit.

**Location**:

- Bloemfontein, Free State
- Pietermaritzburg, KwaZulu Natal

**Salary**:R11 000 - R13 000 pm

**Benefits**: Company car, provident fund at 18.5 % and Medical Aid Subsidy (R1415)

**Academic Qualifications**
- Matric
- Appropriate NQF 4 qualification with minimum 60
- FAIS credits or equivalent (if employed as F&I before Dec 2008)
- Retail Insurance Qualification and/or Generic qualification per Board
- Notice 105 of FSP (New F&I Business after Dec 2009)
- NCA accreditation
- Valid driver’s license

**Work Experience**
- At least 5 Years’ experience in the F&I field

**Knowledge**
- FAIS and FICA Compliancy
- Broad financial knowledge (APU, APL)
- Well-developed understanding of relevant legislation
- Well-developed knowledge of products and services related to the branch
- Technical knowledge of all business processes and tasks related to the branch (functional Bank mandate expertise)
- Knowledge of bank mandate agreement Value
- Creation philosophy and techniques
- Understanding of trends in the insurance and motor industry

**Skills**
- Well-developed communication skills (including persuading and influencing) to sell products to customers
- Highly developed discretionary skills to negotiate within limits of authority
- Analytical and diagnostic skills to determine customer needs and to interpret reports
- Well-developed internal resilience (EQ) and interpersonal skills to build and maintain relationships
- Ability to build trust and create peace of mind with customer
- Computer, systems and technology skills (MS Office and Fusion literate)
- Developed numeracy skills

**Personal Attributes**
- Customer centricity and focus
- Concern for working within parameters
- Preference for planning and organizing
- Focus on getting things done
- Orientation towards growing and nurturing
- relationships
- Preference for team working
- Strong inclination for change agility
- Focus on convincing and persuading

**Competencies**
- Managing tasks
- Pursing goals
- Meeting timescales
- Following procedures
- Checking things
- Upholding standards
- Convincing people

**Key deliverables and outputs**

Strategic/Financial

**Finance Process**
- Facilitate the arranging of finance for all branch customers
- Request FICA documentation from customer verified as per bank requirements
- If deal is approved by bank, submit FICA documents for validation immediately
- If deal is declined by bank, renegotiate finance with customer (e.g. larger deposit, cheaper car, less finance products, combined income, lower interest rate)
- Inform customer of outcome and explain approval criteria
- Inform Sales Representative of outcome
- Authorize costing sheet for the Sales Representative to invoice
- Deal file to be signed as all deals must be sighted by the Consultant: F&I Car Sales
- All documents are filed in the Deal file and placed in storage
- Ensure adherence to the POPI Act

**Debtors**
- Submit accurately completed documentation as per bank requirements to the relevant financial institution for pay out, immediately after delivery of vehicle
- Obtain debtors report from Finance Department and action debtors daily and submit to Manager
- Follow up with banks daily on pay-outs
- Pursue resolution of debtors and escalate any barriers to Manager timeously
- Action weeks’ debtors report and submit to Admin Controller every Friday by 10h00

Operational

**Administration**
- Resolve queries within same day or escalate to Manager
- Complete and submit month end report by 1st working day
- Filing of FAIS / FICA documentation is maintained as per ICE standard
- Manually signed warranties to be submitted to F&I Department by 3rd working day monthly
- All warranties to be incepted on the Fusion system
- Sales of Second Gross Products
- Market and sell the optimum range of value-added products by determining customers’ needs and informing them of the product range available as per FAIS requirements
- Inform customer that comprehensive insurance quotation will be obtained externally and to expect phone call from provider, if applicable
- Capture insurance lead in the Fusion system
- Before closing the deal, summarise the products sold and resolve any queries as per FAIS/FICA requirements
- Request outstanding original FICA documents and insurance confirmation from the customer, prior to delivery of vehicle
- Inform customer of accepted methods of payment (e.g. EFT, bank cheque)
- Manage and promote the F&I process within the branch

**Salary**: R11,000.00 - R13,000.00 per month


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