Hyundai Service Advisor

2 months ago

Pretoria, South Africa Motus Corporation Full time

**Motus Menlyn Multifranchise** currently holds a vacancy for a Hyundai Service Advisor.

The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers.

The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process.

**Position Overview**:
**Specific Role Responsibilities**:
**The responsibilities of a Service Advisor include the following tasks**:

- Receive customers in a professional and friendly manner in order to ensure they feel valued.
- Liaise and interact with customers attentively in order to completely understand and comprehend their service needs.
- Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries.
- Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary.
- Maximize customer awareness of all products and services available.
- Create collaborative internal and external partnerships in order to expedite service delivery.
- Schedule appointments, answer phones, and handle queries.
- Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc.
- Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc.
- Maintain customer database with contact details and information.
- Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence.
- Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business.
- Ensure customer complaints are effectively managed via relevant CRM system/s.
- Maintain and further develop own personal knowledge base in order to remain current and relevant.
- Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement.
- Attend all relevant OEM training courses, and any other developmental training opportunities allocated.

**Qualifications and Experience**:
**Minimum Qualifications and Experience needed**:

- Matric
- Valid, unendorsed driver’s license and the ability to competently and legitimately drive.
- Computer literate
- Knowledge of dealership policies and procedures is essential.
- Knowledge of competitive motor industry.
- Basic mathematical ability (numeracy)
- Knowledge of relevant operating systems would be an advantage.

**Skills and Personal Attributes**:
**Minimum requirement**:

- Highly self-motivated, energetic and able to maintain a positive outlook.
- Ethical
- Need to acquire thorough knowledge of the vehicles they are handling - not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc.
- Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes.
- A team player
- Reliable
- Results driven and customer orientated

  • Service Manager for Kia

    2 weeks ago

    Pretoria, South Africa Jobted ZA C2 Full time

    Service Manager for Kia & Hyundai R35000, depending on experience / Pretoria An experienced Service Manager is required to run the service department, parts department and workshop, prefereably with Kia or Hyundai experiece.

  • Service Manager for Kia

    2 weeks ago

    Pretoria, South Africa Company People Motor Industry Recruitment Specialists Full time

    Service Manager for Kia & Hyundai R35000, depending on experience / PretoriaAn experienced Service Manager is required to run the service department, parts department and workshop, prefereably with Kia or Hyundai experiece.

  • Service Manager for Kia

    2 weeks ago

    Pretoria, South Africa Company People Motor Industry Recruitment Specialists Full time

    Service Manager for Kia & Hyundai R35000, depending on experience / Pretoria An experienced Service Manager is required to run the service department, parts department and workshop, prefereably with Kia or Hyundai experiece.

  • Service Advisor/ Costing Clerk

    6 months ago

    Pretoria, South Africa Motus Corporation Full time

    **Nissan Menlyn Multifranchise **currently holds a vacancy for a Service Advisor/ Costing Clerk. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is...

  • Service Manager

    3 weeks ago

    Pretoria, South Africa Motus Corporation Full time

    **Motus Menlyn Multifranchise **currently holds a vacancy for a Service Manager (KIA and Hyundai). This position will be suited to an experienced person who has the ability to manage an organised and profitable service department; delivering high quality service and focused on customer satisfaction. Responsible for mentoring and leading all departmental...

  • Senior Service Operations Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    **Key Responsibilities:**We are seeking an experienced Service Manager to lead our Service Department, with a strong background in Kia or Hyundai management. Key responsibilities include:Overall management of the Service Department, including parts and workshop operations.Development and implementation of strategic plans to drive departmental growth and...

  • Finacial Advisor

    5 months ago

    Pretoria, South Africa GDS Financial Advisor Services Full time

    We are seeking a Financial Advisors to join our group of insurance brokers. As a Financial Advisor, you will be responsible for providing financial advice to theirclients. You will help clients plan and achieve their financial goals by assessing their financial situation and recommending products and services that meet their needs. You will be expected to...

  • Administrator: Service Advisor

    6 months ago

    Pretoria, South Africa Motus Corporation Full time

    **Nissan Menlyn Multifranchise **currently holds a vacancy for a Administrator: Service Advisor (Non-Technical). The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and...

  • Hyundai New Vehicle Sales Executive

    7 months ago

    Pretoria, South Africa Motus Corporation Full time

    **Nissan Menlyn Multifranchise** currently holds a vacancy for a Hyundai New Vehicle Sales Executive. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. **Position Overview**: **Specific Role Responsibilities**: **The...

  • Hyundai New Vehicle Sales Executive

    7 months ago

    Pretoria, South Africa Motus Corporation Full time

    **Nissan Menlyn Multifranchise** currently holds a vacancy for a Hyundai New Vehicle Sales Executive. This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. **Position Overview**: **Specific Role Responsibilities**: **The...

  • Vehicles Service Expert

    2 weeks ago

    Pretoria, Gauteng, South Africa Company People Motor Industry Recruitment Specialists Full time

    Career Opportunity for a Skilled TechnicianAn experienced and qualified Kia or Hyundai Technician with a Matric certificate and dealership experience is required. The ideal candidate will have a strong understanding of Kia or Hyundai vehicles and be able to diagnose and repair complex issues.Key Responsibilities:Diagnose and repair complex issues with Kia or...

  • Hyundai New Vehicle Sales Executive

    2 weeks ago

    Pretoria, South Africa Motus Corporation Full time

    This position will be suited to an experienced person who has the ability to attract clients; provide excellent customer service and maintain high levels of sales on an ongoing basis. **Position Overview**: **Specific Role Responsibilities**: **The responsibilities of a Sales Executive include the following tasks**: - Greet customers arriving at the...

  • Service Advisor

    5 months ago

    Pretoria, South Africa SydSen Recruit Full time

    Service Advisor - Pretoria East - Gauteng Our automotive dealership client based in **Pretoria East** is looking for a** Service Advisor** to join their service department team. This is an awesome opportunity for an individual without experience within a service advising capacity to join the Automotive Industry. **Minimum Requirements**: - Young,...

  • Service Advisor

    7 months ago

    Pretoria, South Africa SydSen Recruit Full time

    Dealership Service Advisor - Pretoria East - Our client based in **Pretoria East** is looking for an experienced **Dealership Service Advisor** to join their team. **Requirements**: - Automotive Dealership experience - Excellent communication skills - Matric Certificate - Drivers license is essential! - Evolve experience - Strong administration skills,...

  • Service Advisor

    5 months ago

    Pretoria, South Africa GAP Consulting Full time

    Gauteng, Pretoria East - Motor Retail - Service Dept - Market Related | Negotiable - Job ref: GP022605/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of an experienced Dealership Service Advisor **Minimum Requirements**: - Must have a minimum of 2 to 3 years’ experience as a Service Advisor within the...

  • Service Advisor

    4 weeks ago

    Pretoria, Gauteng, South Africa Sydsen Full time

    Service Advisor OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of service.Key Responsibilities:Meet and greet customers, ensuring a warm and...

  • Service Advisor

    5 months ago

    Pretoria, South Africa GAP Consulting Full time

    Gauteng, Pretoria Central - Motor Retail - Service Dept - R R 14 000 - RR 17 000 Monthly - Job ref: GP022964/CVDB - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealership who requires the services of an experienced Service Advisor **Minimum Requirements**: - Must have a minimum of 2-3 years’ experience as a...

  • Service Advisor

    1 month ago

    Pretoria, Gauteng, South Africa Sydsen Group (Pty) Ltd Full time

    Service AdvisorWe are seeking a dedicated and customer-focused individual to join our team as a Service Advisor.Key Responsibilities:Meet and greet customers, ensuring a positive experience from the outset.Liaise with customers throughout the vehicle repair process, keeping them informed of progress and any issues that may arise.Verify warranty and motor...

  • Service Advisor

    7 months ago

    Pretoria, South Africa SydSen Recruit Full time

    Service Advisor - Pretoria East - Gauteng Our automotive dealership client based in **Pretoria East** is looking for a** Service Advisor** to join their service department team. **Requirements**: - Matric - Drivers license - Excellent communication skills - Energetic and driven - Outgoing and not scared for a challenge - Kerridge or Automate or Autoline...

  • Service Advisor

    1 month ago

    Pretoria, Gauteng, South Africa Sydsen Full time

    Service AdvisorWe are seeking a dedicated and customer-focused individual to join our team as a Service Advisor at Sydsen.Key Responsibilities:Meet and greet customers, ensuring a positive experience from the outset.Liaise with customers throughout the vehicle repair process, keeping them informed of progress and any issues that may arise.Verify warranty and...