Systems Administrator: IT Operations

3 weeks ago


Bellville, South Africa University of the Western Cape Full time

Post Number- 8020004- Faculty/Department- University of the Western Cape -> ICS Department -> IT Operations & Services- Type of Position- Permanent - Full Time- Length of Contract Period- Location- Main Campus - Bellville, WC ZA (Primary)- Closing Date- 9/5/2024**Role Clarification & Key Performance Areas**

The Key Responsibilities of the incumbent include but are not limited to:

- Responsible for production and daily operations support,
- Evaluate all aspects of server performance relating to systems utilisation, availability and reliability,
- Ensure data recovery, maintenance, data integrity and space requirements are met across a variety of platforms,
- Ensure performance, reliability and availability of platforms in datacentre to meet business objectives,
- Maintain service level agreements,
- Maintain security of IT infrastructure,
- Maintain infrastructure documentation, standard operating procedures and inventory of datacentre,
- Provide input and recommendations regarding business continuance issues and improvements to the operations of systems and processes supported,
- Setup and use monitoring and diagnostics tools effectively to troubleshoot issues on systems,
- Experiential exposure to datacentre best practice frameworks, change control, opensource technologies including ITIL processes,
- Contribute to development of procedures and processes for enterprise Datacentre operations,
- Contribute to developing technology standards and best practices for the Datacentre Infrastructure,
- Analyse technologies and market trends, determining potential impact upon the enterprise and recommend solutions to address risks,

**Minimum Requirements**

Minimum education and experience required:

- A B-degree in Computer Science or Information Technology, National Diploma in IT related fields is advantageous but not essential,
- Or relevant accredited (industry-recognised) professional certifications (e.g. MCSE) with demonstrated five years’ experience in a datacentre environment at a large organisation or educational institution.

Minimum competencies required:

- Critical thinking and problem-solving skills,
- Ability to work across interdisciplinary teams,
- Ability to analyse and resolve problems swiftly using a range of diagnostic tools and techniques,
- Ability to adapt to new technologies, best practice frameworks in the datacentre environment,
- Understanding of the cyberthreat landscape and ability to mitigate these threats,
- Ability to create and maintain technical documentation, policies and processes as related to the datacentre infrastructure environment.


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