Software Support
3 weeks ago
**QUALIFICATIONS AND SKILLS**:
National certificate
Minimum 2 years backend support
Basic SQL query writing skills
Azure
DevOps experience
Microsoft Certified Systems Engineer (MCSE); Microsoft SQL Certification
BEng Computer Engineering would be advantageous
Microsoft Certified: Azure Database Administrator Associate / Microsoft Certified: Azure data Fundamentals
Windows Server Maintenance skills-Basic
**JOB ROLE AND RESPONSIBILITIES**:
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Manage and log support calls received from customers or any distributors
Work in close relationship with the software developers in solving problems and new development implementations
Coordinate and manage any support project required for either a customer or distributor
Be able to report and document any Bugs and /or Bug fixes experienced on software/hardware products.
Identify any product problems and possible new features for future development
Provide software training on all products
Assist in the implementation of Support Tools / Processes
Package: R25-30k pm TCTC. Depending on experience and qualifications
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