Human Resources Coordinator

Islamic Relief South Africa (IRSA) is a member of Islamic Relief Worldwide (IRW), a UK based international relief and development charity, which aims to alleviate the suffering of the world’s poorest people.

**Position Identification**

**Position Title**: HR Coordinator

**Organisation**: Islamic Relief South Africa

**Location**: Cape Town

**Contract**: Permanent

**Reports to**:Chief Executive Officer

**Purpose of Division**

The Human Resources and Organisational Development Division manages the organization’s continuous learning and improvement processes.

It does so through providing comprehensive Human Resources services and through its evaluation and audit functions. Equally importantly, this division inspires IRSA’s colleagues to contribute to the development, deployment and pro-active monitoring of IR’s organisational strategy, policies and processes - which are all dynamic, inclusive of IR’s partners, stakeholder focused and regularly reviewed and updated.

**Purpose of Position**

The position supports a broad range of disciplines including: Payroll, Recruitment and Selection, Performance
Management, Training and Development, Labour Relations, Health and Safety, Policy Development and
Implementation, On Boarding and implementing Induction Programmes The position reports directly to the
Chief Executive Officer and works closely with all other HOD’s. The HR Coordinator works directly with all third party vendors who provide products and systems used in Islamic Relief’s HR functions.

**Key Working Relationships**

Has regular contract with all line managers, and staff across the organisation and a strong advisory role and working relationship with senior line managers.

To communicate effectively and systematically across the organisation and to actively support cross organisational processes.

**Scope and Authority**:
**Scope of the Role**:
The Human Resources Coordinator reports to the CEO and has the responsibility to plan and manager his/her own work load in accordance with Human Resources guidelines and employment legislation.

**KEY ACCOUNTABILITIES**
The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff.

**Labour Relations**
Manage, facilitate and advise on labour relations cases in respect of dispute resolution, grievances and disciplinary cases
Maintain a database/register and reports on labour relations cases
Provide advice on labour relations matters on resolving grievances, disciplinary and other labour relations matters
Facilitate end-to-end disciplinary processes in liaison with Line Management and represent the employer at external tribunals (CCMA and Labour Court) on assigned cases
Lead in the continued improvement of the health of the organization by monitoring performance indicators, such as absenteeism levels, grievances levels, disciplinary processes, employee wellbeing matters, development of initiatives and solutions.

**Performance Management**
Act as custodian of role profiles consisting of clearly defined role definitions and detailing the competence to successfully deliver in each role
Facilitate the development of individual development plans for each employee and ensures these are actioned and implemented in line with the department’s needs and requirements
Provide performance management training to line management and staff
Provide guidance and training to line managers on how to manage underperforming staff and implementing programmes for improving productivity.
Assist line managers with all queries relating to staff issues and how matters are to be addressed and taken forward

**Recruitment and Selection**
Manage the end-to-end recruitment process, from advertising, shortlisting, interviews, vetting, offers and contract compilation.
Manage the job evaluation process and grading of positions.
Conduct orientation for new recruits and help new employees integrate into the organisation. Ensure new employees receive Induction Packs and associated information on their first day of employment and that facilities/equipment is readily available upon commencement of employment
Ensure alignment of the recruitment plan with Employment Equity targets
Manage, organise and control the recruitment plan, and ensure alignment of the recruitment plan with employment equity targets, prepare and submit annual Employment Equity Reports to the Department of
Labour

**Payroll**
Prepare and submit the monthly Payroll for implementation
Add new employees and remove employees exiting the service from the payroll report
Conduct a reconciliation of medical insurance and retirement annuity benefits
Implement all relevant payroll changes as required

**Other**
- To ensure and proactively promote and foster a culture in which Islamic principles, values and approaches which are adopted by IR are consistently respected,