Operations Support Analyst

**Area**: Century City Cape Town **Responsibilities**: - Understanding and following contractual agreements with customers relating to support and all internal support processes. - Part of the 24x7 1st line production support rota for all of our customers and all our product sets, of which there are many. - Responsible for managing production support...

Your key **job** responsibilities as the **Technical Support Analyst** in **Cape Town** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow...

Our IT team is looking for a Support Analyst to support the Oracle Merchandise systems and users. The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support...

Seniority LevelMid-Senior level candidates will thrive in this full-time position, working closely with veterinary practices to ensure seamless support and availability.Key RequirementsExperience: Must have at least 3 years of experience in a veterinary clinic.US Hours: Must be able to work during standard U.S. business hours to align with our veterinary...

Your key **job** responsibilities as the **Technical Support Analyst** in **Cape Town** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow...

Your key **job** responsibilities as the **Technical Support Analyst** in **Cape Town** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow...

Job title : Operations AnalystJob Location : Western Cape, Cape TownDeadline : April 05, 2025Quick Recommended LinksJobs by Location Job by industries Our client is seeking a highly organised and process-driven Operations Analyst with an interest in the investments industry. This diverse role offers the opportunity to focus on model portfolio implementation,...

MRI Software is currently looking for a Software Support Analyst, with experience of Oracle PL/SQL. We are looking for an individual that is eager to get experience within a corporate software company. The opportunity is within our Support Services team based in the Cape Town office, as a Support Analyst that provides help desk services to a whole range of...

Our clients are predominantly business owners who are focused on ensuring their day to day operations perform as they should, I.T, networks, systems and cybersecurity are generally not something they have time to consider and that is where we step in. We manage all of the I.T. requirements so that people don't have to worry about whether their data and...

We are seeking a highly skilled Technical Support Analyst to join our international team at the Apex Group. As part of our global development and IT Operations team, you will be responsible for providing technical support for our financial solutions.Your primary focus will be on maintaining and supporting our Applications landscape, including reporting...

Operations Analyst (Fund Management)Cape Town R300k - R350k per annumA Global Investment Firm managing over a billion across alternative and long-only portfolios and specializing in asset classes like fixed income, equity, and commodities is looking for an Operations Analyst to report to the Operations Manager. The role requires a deep understanding of...

The Support Analyst for Merchandising will participate in requirements analysis, solution mapping, configuration, testing, and documentation of the same, to address business requirements within the product scope according to Oracle best practices. The Support Analyst will provide effective maintenance and support for the Oracle Merch systems and its...

As an **Inbound Call Support Analyst** with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and...

MRI Software is currently looking for a **Software Support Analyst, **with experience using or supporting Oracle PL/SQL. We are looking for an individual that is eager to get experience within a corporate software company. The opportunity is within our Support Services team based in Rondebosch, Cape Town as a **Support Analyst** that provides help desk...

As a Customer Support and Data Analyst at BEEM, you will play a vital role in ensuring the success of our customers by providing expert technical support and analyzing data to inform business decisions. This is an exciting opportunity to join a dynamic team and contribute to the growth and development of our organization.We seek an individual with strong...

As a **Support Analyst** with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management...

Job title : Data Operations AnalystJob Location : Western Cape, BellvilleDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries What will you do?The Data Operation Analyst will be responsible for managing and optimizing data processes to ensure the accuracy, integrity, and availability of data across the organization. This role...

As a Technical Support Analyst, you will be responsible for delivering top-notch technical and customer support, troubleshooting complex issues, and ensuring customer satisfaction.Industry ExperiencePrevious experience in the fuel retail industry or banking industry would be beneficial, but not required.The ideal candidate will possess strong analytical...

**The Role** **Key Responsibilities** The Support Analyst role is a key function in ION in terms of servicing our existing customer base. The analyst’s day-to-day activities include: - Troubleshoot software/system configuration problems reported by customers. - Effectively document customer support issues and update call tracking software in a timely...

**We Are Innovators & Category Creators** There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators! Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading...