Sales Assistant
2 months ago
Commission on top of Base Salary:
1.5% of the sale price on all goods sold by the individual.
Base salary is dependant on previous experience and individual fit with the team.
Start Date:
Beginning to Mid October (Store opening 1 November) Staff needed before for training
Store Operating Hours:
Monday - Friday (09:00 - 18:00)
Saturday: (09:00 - 17:00)
Sundays & Public Holidays: (09:00 - 14:00)
Gender:
3 Males & 1 Female
Skills Required:
- Good communication skills
- Must be able to communicate to customers with confidence
- Must have an outgoing, energetic personality. We are a strong-minded, outgoing team that is
looking for like-minded individuals.
- Experience in retail sales
- Knowledge on all golf brands and their related products
- Preferably must be a golfer, not required if their knowledge on the products are good.
- Knowledge on both clubs & apparel sales.
- Great customer service skills.
- Computer Literacy required.
- Prioritizing, time management and organizational skills
- Relationship management skills and openness to feedback
EMPLOYEES DUTIES AND RESPONSIBILITIES
1. Housekeeping
- All staff members are responsible for the cleanliness of the store.
- Make sure that all fixtures and store are clean/dust free.
- Carpets and tiles are clean.
- Stands and showcases are clean and dust free.
- Display windows and other glass surfaces must be clean.
- All work areas are clean and tidy.
- Back office to be clean and clutter free.
- All boxes are flattened, neatly stored for collection by Warehouse.
2. Dress Code and Hygiene
- All staff are to comply with the company dress code when on shift.
- Your personal hygiene must always be at an acceptable standard as you will be in close
proximity to customers and staff.
3. Merchandising
- Displaying of stock onto the sales floor.
- Labelling and pricing of stock as per the correct policies and procedures.
- Assisting with the execution of campaigns and promotions.
- Merchandising of stock on fixtures.
4. Customer Service
- Whenever passing any customers ensure that you greet them in a friendly manner.
- Assisting all customers as per mystery shopper guidelines and Circle of Excellence.
- Refer customers to knowledgeable staff in doubt.
- Direct customers to correct product section.
- Reserving of item as per procedure.
- Handle all telephonic queries as per mystery shopper guidelines.
- You must always ask for assistance when uncertain of the spelling of a stock item.
- Reserves, and pre-orders must always be offered to customers and handled according to
the correct procedure.
5. Stock Loss Prevention
- Remain vigilant at all times.
- All staff members are expected to be on the floor at all times and not in the back office
area.
- All staff members are expected to be vigilant/attentive to the movement/actions of staff and
visitors.
- Reporting of suspicious staff/customer behaviour to the Store Manager.
- Assist with various stock counts, stock checks and stock take in store.
6. Time and Attendance
- Manage your own time and attendance by adhering to all related company policies and
procedures, and correctly completing and signing your sign-on sheets on a daily basis as
is required as per the company policies and procedures.
- You are to report to duty 15 minutes before your shift starts.
7. Signing of Documentation
- You may only sign documentation on behalf of Golf Locker Retail Group (Pty) Ltd when
authorized to do so.
8. Ad Hoc Assignments
- You must execute all reasonable assignments as instructed by the Store Manager that
falls within your capabilities over and above your job function.
9. Additional Duties
- Dealing with customer queries and complaints
- Stock control
- Ensuring stock take is done as and when required
- Seek ways to better promote the store, the product line and service within the store.
- Ensure standards for quality, customer service, and health and safety are met
- Maintain awareness of market trends in the retail industry, understanding forthcoming
customer initiatives and monitoring what local competitors are doing.
- Assisting customers with club fitting
- Ensuring fitting simulator is always in working condition and available to customers for
use
- Ensuring fitting bay and all and all equipment used for fitting is always neat, tidy and
clean
- Ensuring stock is presented well and correctly on the store racks/shelves.
Pay: R7 000,00 - R12 000,00 per month
**Experience**:
- Sales: 1 year (required)
- Golf Equipment: 1 year (required)
- Apparel Sales: 1 year (required)
- Golf Equipment Sales: 1 year (preferred)
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