Tourism & Client Coordinator

3 weeks ago


Cape Town, South Africa Ultima Antarctic Group Full time

Ultima Antarctic Expeditions is currently seeking to appoint an energetic and result-driven, Tourism & Client Coordinator to join our current team. This individual will play a crucial role in assisting the Expeditions Manager with daily operations, driving sales, and ensuring a holistic approach to impact the client's experience.

**RESPONSIBILITIES WILL INCLUDE, BUT WILL NOT BE LIMITED TO**:

- Client Engagement.
- Product knowledge.
- Assisting in quoting and Proposal Creation.
- Creating and maintaining a booking system
- Customer feedback for improvement.
- Checking and maintaining travel documentation of clients such as valid passports & visas
- Supplying expeditions with pertinent information and real-time support during and after travel.
- Liaising with 3rd party marketing team
- Reporting as required

**REQUIREMENTS**:

- Tertiary education in Hospitality &/or Travel and Tourism or equivalent experience
- Fully computer literate
- Highly organised and detail oriented.
- A code 8 driver’s licence will be essential. PDP would be advantageous.
- Ability to work independently with mínimal supervision.
- Proficient in both verbal and written English, foreign language advantageous
- Ability to multitask and work in a fast-paced environment under tight deadlines.
- Self-motivated, positive, and willing to learn and adapt to changing circumstances.
- Excellent communication and interpersonal abilities
- Prior Hospitality/tourism experience (3) years

**SALARY AND BENEFITS**:
A **market related cost to company, based on experience** is offered which does not include any fringe benefits such as medical aid, pension, housing allowance etc.

Annual leave of fifteen (15) days will be available including other statutory leave as prescribed in the Basic Conditions of Employment Act.

Application Question(s):

- What is your monthly salary requirements? (Gross cash Salary)

**Experience**:

- similar: 3 years (preferred)

License/Certification:

- drivers license (required)

Application Deadline: 2024/05/10



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