Ict Technician in Eastern Cape
3 months ago
ICT Support Technician Duties
- Provide First Line and Second Line Support for all ICT related incidents as experienced by the client staff
- Ensure problems and issues are systematically tracked, escalated accordingly and followed up on in a timely manner
- Collaborate with colleagues while working on short-term and long-term ICT projects
- Assist in the provisioning of User Accounts, Computer Accounts on Line of Business Systems as required by the client
- Identify and escalate incidents requiring urgent attention to Systems Administrator and Network Administrator
- Install, configure and manage software and their functions according to specifications
- Maintain hardware and software inventory
- Update calls on the helpdesk system as required by Service Level Agreement
- Other ICT Support tasks designated by supervisor
**Salary**: Market Related (Negotiable)
Requirements : A+, N+, 2 Years Experience
Mobility : Valid drivers license
Pay: R4 000,00 - R15 000,00 per month
**Education**:
- High School (matric) (preferred)
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