Hotel Reservations Consultant
2 weeks ago
Brief:
Position: Reservations Consultant - External Vacancy
Employer: Boutique Hotel (Position based at the Cape Town, Waterfront)
This vacancy is only available for South African citizens. No work permits.
Valor Hospitality Partners is representing our client a Boutique
5-star property in the Eastern Cape, based at the Cape Town Waterfront.
They are currently recruiting for an EXPERIENCED HOTEL RESERVATIONS CONSULTANT to join their dynamic team.
- reservations agent|reservations consultant
Detail:
- 3 Years min experience in the hospitality Reservations department within luxury 4/5-Star hotels/lodges
- Proficient in property specific reservations software to ensure that Occupancy is maximised.
- Proficient in preparing travel arrangements.
- Proficient in the management of the various booking channels.
- OPERA experience essential.
**The Reservations Consultant assists the Commercial Manager to achieve department targets by accurately interpreting the accommodation needs of guests and organisations, selling the maximum number of room nights at the highest achievable rate, cross-selling the hotel departments, making careful notes of all guest requirements, ensuring that guest requirements are captured in the booking, guest profile and history, and formulating and sending an accurate quotation when required.**:
**The position takes responsibility for the complete recording of all booking and inquiry details and correspondence, while taking all reasonable measures to maximise occupancy and revenue as her primary operational responsibility.**: This role works closely with the relevant Department Teams to ensure a coordinated effort for providing personalised service and that guest preferences and requests are met.
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